J. Rodrigues Neto, P. Miranda, R. Mello, and A. Nascimento.
" Chatbot to Support Frequently Asked Questions from Students in Higher Education Institutions", in Anais do XIX Encontro Nacional de InteligĂȘncia Artificial e Computacional, Campinas/SP, 2022, pp. 591-601, doi: https://doi.org/10.5753/eniac.2022.227553.