Rodrigues Neto, José, Péricles B. C. Miranda, Rafael Ferreira Mello, and André C. A. Nascimento. "Chatbot to Support Frequently Asked Questions from Students in Higher Education Institutions." Anais do XIX Encontro Nacional de Inteligência Artificial e Computacional, Campinas/SP, 2022. SBC, 2022, pp.591-601.