Fábio Cordeiro, Ricardo Rabelo, and Raimundo Moura. 2022. Classification of Irregularity Communications in Public Ombudsmen Using Supervised Learning Algorithms. In Anais do XIX Encontro Nacional de Inteligência Artificial e Computacional, novembro 28, 2022, Campinas/SP, Brasil. SBC, Porto Alegre, Brasil, 704-715. DOI: https://doi.org/10.5753/eniac.2022.227178.