Marcus Barbosa <em>et al. </em>2022.
 Um Estudo Exploratório sobre Métodos de Avaliação de User Experience em Chatbots. In <em>Proceedings of the 6th Regional School of Software Engineering</em>, October 18, 2022, Blumenau, Brasil. SBC, Porto Alegre, Brasil, 21-30. DOI: <a href="https://doi.org/10.5753/eres.2022.227723">https://doi.org/10.5753/eres.2022.227723</a>.