DE MELO, Diogo Nazareno Almeida; 						MONTEIRO, Ingrid Teixeira.
 Communication and Personality: how COVID-19 government chatbots express themselves. <em>In</em>: BRAZILIAN SYMPOSIUM ON HUMAN FACTORS IN COMPUTATIONAL SYSTEMS (IHC), 20.	, 2021, Online.
	 
	<strong>Anais</strong> [...].
 Porto Alegre: Sociedade Brasileira de Computação, 
	2021
.