Albuquerque, M., 		Barbosa, L., 		Moreira, J., 		Silva, A., E 		Melo, T..
" Fine-tuning Open-source Large Language Models for Automated Response to Customer Feedback" <em>Anais do Symposium on Knowledge Discovery, Mining and Learning (KDMiLe)</em> [Online], (17 novembro 2024)