G. Santos, A. Santos, and R. Oliveira.
" Empathy Laboratories: Assertive Communication, Nonviolent Communication (NVC), and Conflict Mediation in Computing Education", in Proceedings of the 1st Workshop on Socio-Emotional Skills and Diversity in Computing, Curitiba/PR, 2025, pp. 13-16, doi: https://doi.org/10.5753/mosaico.2025.16254.