CERQUEIRA, Lidiany et al.
 A Thematic Synthesis on Empathy in Software Engineering based on the Practitioners' Perspective.
<strong>Anais do Simpósio Brasileiro de Engenharia de Software (SBES)</strong>, [S.l.], p. 332–341, set. 2023.
ISSN 0000-0000.
Disponível em: &lt;<a href="https://sol.sbc.org.br/index.php/sbes/article/view/28302" target="_new">https://sol.sbc.org.br/index.php/sbes/article/view/28302</a>&gt;. Acesso em: 17 maio 2024.