Gleison Santos. 2011.
 Measurement in Software Organizations: Observations of the State of Practice. In <em>Proceedings of the 10th Brazilian Symposium on Software Quality</em>, June 06, 2011, Curitiba, Brasil. SBC, Porto Alegre, Brasil, 385-392. DOI: <a href="https://doi.org/10.5753/sbqs.2011.15410">https://doi.org/10.5753/sbqs.2011.15410</a>.