KIRNER, Tereza G.; 						PERINI, José Carlos; 						MONTEBELO, Maria I..
 An Exploratory Study on Software Systems User Satisfaction. <em>In</em>: BRAZILIAN SOFTWARE QUALITY SYMPOSIUM (SBQS), 7.	, 2008, Florianópolis.
	 
	<strong>Anais</strong> [...].
 Porto Alegre: Sociedade Brasileira de Computação, 
	2008
.
 p. 215-229. 
		DOI: <a href="https://doi.org/10.5753/sbqs.2008.15545">https://doi.org/10.5753/sbqs.2008.15545</a>.