Cicero Bezerra. 2004.
 The quality of the software development process from project management: a case study. In <em>Proceedings of the 3rd Brazilian Symposium on Software Quality</em>, May 31, 2004, Brasília, Brasil. SBC, Porto Alegre, Brasil, 311-318. DOI: <a href="https://doi.org/10.5753/sbqs.2004.16203">https://doi.org/10.5753/sbqs.2004.16203</a>.