Lobão, Luana, 		Rabaioli, Brunna, 		Gauthier, Elizabeth, 		Araújo, Lívia, E 		Meireles, Maria.
" The use of Design Thinking in creating projects and improving customer value perception: an experience report on software projects at a Research and Development Institute in Amazonas" <em>Anais do Simpósio Brasileiro de Qualidade de Software (SBQS)</em> [Online], (7 novembro 2023)