skip to main content
10.1145/3629479.3629497acmotherconferencesArticle/Chapter ViewAbstractPublication PagessbqsConference Proceedingsconference-collections
research-article

Enhancing LGPD Compliance: Evaluating a Checklist for LGPD Quality Attributes within a Government Office

Published:06 December 2023Publication History

ABSTRACT

The purpose of establishing the Brazilian General Data Protection Law (LGPD) was to introduce regulations for organizations regarding collecting, transmitting, and storing individuals’ data. However, understanding the LGPD poses a significant challenge for requirements analysts, particularly in extracting and operationalizing privacy requirements. This experience report proposes to assess and enhance an existing checklist known as LGPD-Check, which serves as a method for evaluating software systems’ compliance with the quality attributes specified by the LGPD. The assessment checklist consists of multiple attributes distributed among several evaluation categories, including data transparency, holder consent, holder’s rights, data security, and controller’s responsibility. The LGPD-Check was applied within a government office to evaluate the checklist’s effectiveness, involving eight IT professionals responsible for different web applications, followed by a focus group meeting. Moreover, we evaluate the office’s systems regarding compliance with the LGPD. Preliminary findings indicate that the current version of the checklist facilitates the identification of issues related to software systems’ compliance with the LGPD and shows that we have a long journey to attend the LGPD in our software systems.

References

  1. Eric Araújo, Jéssyka Vilela, Carla Silva, and Carina Alves. 2021. Are My Business Process Models Compliant With LGPD? The LGPD4BP Method to Evaluate and to Model LGPD Aware Business Processes. In XVII Brazilian Symposium on Information Systems (Uberlândia, Brazil) (SBSI 2021). Association for Computing Machinery, New York, NY, USA, Article 46, 9 pages. https://doi.org/10.1145/3466933.3466982Google ScholarGoogle ScholarDigital LibraryDigital Library
  2. Masoud Barati, Gagangeet Singh Aujla, Jose Tomas Llanos, Kwabena Adu Duodu, Omer F Rana, Madeline Carr, and Rajiv Rajan. 2021. Privacy-Aware cloud auditing for gdpr compliance verification in online healthcare. IEEE Transactions on Industrial Informatics (2021).Google ScholarGoogle Scholar
  3. Victor R Basili and H Dieter Rombach. 1988. The TAME project: Towards improvement-oriented software environments. IEEE Transactions on software engineering 14, 6 (1988), 758–773.Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. Anderson Bastos, Emerson Rios, Ricardo Cristalli, Trayahú Moreira, 2007. Base de conhecimento em teste de software. São Paulo 30 (2007), 32.Google ScholarGoogle Scholar
  5. Regina Becker, Pinar Alper, Valentin Grouès, Sandrine Munoz, Yohan Jarosz, Jacek Lebioda, Kavita Rege, Christophe Trefois, Venkata Satagopam, and Reinhard Schneider. 2019. DAISY: A Data Information System for accountability under the General Data Protection Regulation. GigaScience 8, 12 (2019), giz140.Google ScholarGoogle Scholar
  6. Brasil. 2018. Lei N° 13.709, de 14 De Agosto De 2018. Lei Geral de Proteção de Dados Pessoais (LGPD). 13709 (2018). http://www.planalto.gov.br/ccivil_03/_Ato2015-2018/2018/Lei/L13709.htmGoogle ScholarGoogle Scholar
  7. Brazil. 1988. Constitution of the Federative Republic of Brazil. Presidência da República. https://www.planalto.gov.br/ccivil_03/constituicao/ConstituicaoCompilado.htmGoogle ScholarGoogle Scholar
  8. Brazil. 1993. Supplementary Law No. 75 of 1993: Article 76. https://www.planalto.gov.br/ccivil_03/leis/lcp/Lcp75.htm#art76Google ScholarGoogle Scholar
  9. Edna Dias Canedo, Angelica Toffano Seidel Calazans, Ian Nery Bandeira, Pedro Henrique Teixeira Costa, and Eloisa Toffano Seidel Masson. 2022. Guidelines adopted by agile teams in privacy requirements elicitation after the Brazilian general data protection law (LGPD) implementation. Requirements Engineering 27, 4 (2022), 545–567.Google ScholarGoogle ScholarDigital LibraryDigital Library
  10. Edna Dias Canedo, Angelica Toffano Seidel Calazans, Anderson Jefferson Cerqueira, Pedro Henrique Teixeira Costa, and Eloisa Toffano Seidel Masson. 2021. Agile Teams’ Perception in Privacy Requirements Elicitation: LGPD’s compliance in Brazil. In 2021 IEEE 29th International Requirements Engineering Conference (RE). IEEE, 58–69.Google ScholarGoogle Scholar
  11. Tiago Celidonio, Paulo Sergio Neves, and Claudio Melim Doná. 2020. Metodologia para mapeamento dos requisitos listados na LGPD (Lei Geral de Proteção de Dados do Brasil número 13.709/18) e sua adequação perante a lei em uma instituição financeira-Um estudo de caso/Methodology for mapping and adequacy of the requirements listed in LGPD (Brazil Data Protection General Law number 13 709/18) in a financial institution-A case study. Brazilian Journal of Business 2, 4 (2020), 3626–3648.Google ScholarGoogle Scholar
  12. Clarice Maria Dall’Agnol and Maria Helena Trench. 1999. Grupos focais como estratégia metodológica em pesquisas na enfermagem. Revista gaúcha de enfermagem. Porto Alegre. Vol. 20, n. 1 (jan. 1999), p. 5-25 (1999).Google ScholarGoogle Scholar
  13. Fred D Davis, Richard P Bagozzi, and Paul R Warshaw. 1989. User acceptance of computer technology: A comparison of two theoretical models. Management science 35, 8 (1989), 982–1003.Google ScholarGoogle ScholarDigital LibraryDigital Library
  14. Verônica de Azevedo Mazza, Norma Suely Falcão de Oliveira Melo, and Anna Maria Chiesa. 2009. O grupo focal como técnica de coleta de dados na pesquisa qualitativa: relato de experiência. Cogitare Enfermagem 14, 1 (2009).Google ScholarGoogle Scholar
  15. Mary Debus. 1994. Manual para excelencia en la investigación mediante grupos focales. In Manual para excelencia en la investigación mediante grupos focales. 97–97.Google ScholarGoogle Scholar
  16. Thaile Xavier Dantas Duarte 2020. Tecnologia, uso, coleta e tratamento de dados: o futuro do poder econômico? (2020).Google ScholarGoogle Scholar
  17. European Commission. 2016. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Text with EEA relevance). https://eur-lex.europa.eu/eli/reg/2016/679/ojGoogle ScholarGoogle Scholar
  18. Sâmmara Éllen Renner Ferrão, Artur Potiguara Carvalho, Edna Dias Canedo, Alana Paula Barbosa Mota, Pedro Henrique Teixeira Costa, and Anderson Jefferson Cerqueira. 2021. Diagnostic of Data Processing by Brazilian Organizations—A Low Compliance Issue. Information 12, 4 (2021), 168.Google ScholarGoogle ScholarCross RefCross Ref
  19. Marcos Kalinowski, Rodrigo Oliveira Spínola, and Guilherme Horta Travassos. 2004. Infra-estrutura computacional para apoio ao processo de inspeção de software. III Simpósio Brasileiro de Qualidade de Software, Brasília, Brasil (2004), 62–77.Google ScholarGoogle ScholarCross RefCross Ref
  20. Jyrki Kontio, Laura Lehtola, and Johanna Bragge. 2004. Using the focus group method in software engineering: obtaining practitioner and user experiences. In Proceedings. 2004 International Symposium on Empirical Software Engineering, 2004. ISESE’04. IEEE, 271–280.Google ScholarGoogle ScholarCross RefCross Ref
  21. Karel Kubicek, Jakob Merane, Carlos Cotrini, Alexander Stremitzer, Stefan Bechtold, and David Basin. 2022. Checking Websites’ GDPR Consent Compliance for Marketing Emails. Proceedings on Privacy Enhancing Technologies (2022).Google ScholarGoogle Scholar
  22. O. Laitenberger, K. El Emam, and T.G. Harbich. 2001. An internally replicated quasi-experimental comparison of checklist and perspective based reading of code documents. IEEE Transactions on Software Engineering 27, 5 (2001), 387–421. https://doi.org/10.1109/32.922713Google ScholarGoogle ScholarDigital LibraryDigital Library
  23. Laila Neves Lorenzon. 2021. Análise comparada entre regulamentações de dados pessoais no Brasil e na União Europeia (LGPD e GDPR) e seus respectivos instrumentos de enforcement. Revista do Programa de Direito da União Europeia 1 (2021), 39–52.Google ScholarGoogle Scholar
  24. Rodrigo Machado, Diego Kreutz, Giulliano Paz, and Gustavo Rodrigues. 2019. Vazamentos de Dados: Histórico, Impacto Socioeconômico e as Novas Leis de Proteçao de Dados. In Anais da XVII Escola Regional de Redes de Computadores. SBC, 154–159.Google ScholarGoogle Scholar
  25. John McIver and Edward G Carmines. 1981. Unidimensional scaling. Vol. 24. Sage.Google ScholarGoogle Scholar
  26. João Mendes, Davi Viana, and Luis Rivero. 2021. Developing an Inspection Checklist for the Adequacy Assessment of Software Systems to Quality Attributes of the Brazilian General Data Protection Law: An Initial Proposal. In Brazilian Symposium on Software Engineering. 263–268.Google ScholarGoogle ScholarDigital LibraryDigital Library
  27. Anderson Boa Morte, Anália Meira, Rostand Costa, and Dênio Mariz. 2020. Uma Análise Sobre o Uso de DLTs no Tratamento de Dados Pessoais: Aderência aos Princípios e Direitos elencados na LGPD. In Anais do III Workshop em Blockchain: Teoria, Tecnologia e Aplicações (Rio de Janeiro). SBC, Porto Alegre, RS, Brasil, 74–87. https://doi.org/10.5753/wblockchain.2020.12435Google ScholarGoogle ScholarCross RefCross Ref
  28. Jakob Nielsen. 1994. Usability inspection methods. In Conference companion on Human factors in computing systems. 413–414.Google ScholarGoogle ScholarDigital LibraryDigital Library
  29. Fabrício Peloso, Marcelo Aparecido Costa, Rodrigo Franklin Frogeri, and Cristina Lelis Leal Calegario. 2019. A lei geral de proteção de dados pessoais em empresas brasileiras: uma análise de múltiplos casos. Suma de Negocios 10, 23 (2019), 89–99.Google ScholarGoogle ScholarCross RefCross Ref
  30. Sandra Domenique Ringmann, Hanno Langweg, and Marcel Waldvogel. 2018. Requirements for legally compliant software based on the GDPR. In Cloud and Trusted Computing 2018 (CeTC 2018) (2018-10-22). https://netfuture.ch/wp-content/uploads/2018/10/ringmann2018requirements.pdfGoogle ScholarGoogle Scholar
  31. Marco Antonio Torrez Rojas. 2020. Avaliação da adequação do Instituto Federal de Santa Catarina á Lei Geral de Proteção de Dados Pessoais. (2020).Google ScholarGoogle Scholar
  32. Chris Sauer, D Ross Jeffery, Lesley Land, and Philip Yetton. 2000. The effectiveness of software development technical reviews: A behaviorally motivated program of research. IEEE Transactions on Software Engineering 26, 1 (2000), 1–14.Google ScholarGoogle ScholarDigital LibraryDigital Library
  33. Jonatas S Souza, Jair M Abe, Luiz A de Lima, and Nilson A de Souza. 2020. The General Law Principles for Protection the Personal Data and their Importance. arXiv preprint arXiv:2009.14313 (2020).Google ScholarGoogle Scholar
  34. Tribunal de Contas da União. 2022. Diagnóstico sobre os controles implementados pelas organizações públicas federais para adequação à LGPD. https://portal.tcu.gov.br/data/files/B4/25/78/27/D9C818102DFE0FF7F18818A8/038.172-2019-4-AN%20-%20auditoria_Lei%20Geral%20de%20Protecao%20de%20Dados.pdf Diagnóstico sobre os controles implementados pelas organizações públicas federais para adequação à LGPD.Google ScholarGoogle Scholar

Index Terms

  1. Enhancing LGPD Compliance: Evaluating a Checklist for LGPD Quality Attributes within a Government Office

      Recommendations

      Comments

      Login options

      Check if you have access through your login credentials or your institution to get full access on this article.

      Sign in
      • Published in

        cover image ACM Other conferences
        SBQS '23: Proceedings of the XXII Brazilian Symposium on Software Quality
        November 2023
        391 pages
        ISBN:9798400707865
        DOI:10.1145/3629479

        Copyright © 2023 ACM

        Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

        Publisher

        Association for Computing Machinery

        New York, NY, United States

        Publication History

        • Published: 6 December 2023

        Permissions

        Request permissions about this article.

        Request Permissions

        Check for updates

        Qualifiers

        • research-article
        • Research
        • Refereed limited

        Acceptance Rates

        Overall Acceptance Rate35of99submissions,35%
      • Article Metrics

        • Downloads (Last 12 months)11
        • Downloads (Last 6 weeks)2

        Other Metrics

      PDF Format

      View or Download as a PDF file.

      PDF

      eReader

      View online with eReader.

      eReader

      HTML Format

      View this article in HTML Format .

      View HTML Format