M. Monteiro, V. Pereira, and L. Salgado.
" Chatbot conversation design: culture, language, and participation", in <em>Companion Proceedings of the 18th Brazilian Symposium on Collaborative Systems</em>, Rio de Janeiro/RJ, 2023, pp. 113-116, doi: <a href="https://doi.org/10.5753/sbsc_estendido.2023.25653">https://doi.org/10.5753/sbsc_estendido.2023.25653</a>.