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Markov Models Applied to the Usability Evaluation of a Distance Education System. In: BRAZILIAN SYMPOSIUM ON INFORMATION SYSTEMS (SBSI), 8. , 2012, São Paulo.
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Porto Alegre: Sociedade Brasileira de Computação,
2012
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p. 13-24.
ISSN 3086-4836.
DOI: https://doi.org/10.5753/sbsi.2012.14390.