Alisson Oliveira, Alyne Silva, Davi Camara, Eduardo Silva, and Lindalva Santiago. 2025.
 Process Automation with BPM and Emerging Technologies for Service and Industrial Process Optimization: Systematic Mapping. In <em>Proceedings of the 21st Brazilian Symposium on Information Systems</em>, May 19, 2025, Recife/PE, Brasil. SBC, Porto Alegre, Brasil, 85-94. DOI: <a href="https://doi.org/10.5753/sbsi.2025.246014">https://doi.org/10.5753/sbsi.2025.246014</a>.