Oliveira, Alisson, Alyne Silva, Davi Camara, Eduardo Silva, and Lindalva Santiago.
" Process Automation with BPM and Emerging Technologies for Service and Industrial Process Optimization: Systematic Mapping." <em>Anais do XXI Simpósio Brasileiro de Sistemas de Informação,
Recife/PE, 2025</em>. SBC, 2025,  
pp.85-94.