L. Silva and M. Morandini.
" EMOB-UX: Methodological Adaptation and Systematization of Usability Patterns, Guidelines, and Heuristics in E-commerce for Urban Mobility Contexts —A Case Study in Road Toll Systems", in Anais do XXII Simpósio Brasileiro de Sistemas de Informação, Vitória/ES, 2026, pp. 967-986, doi: https://doi.org/10.5753/sbsi.2026.248681.