Ana Cláudia de Almeida Bordigon, lucinéioa Heloisa Thom, Thanner Soares Silva, Vinicius Stein Dani, Marcelo Fantinato, and Renato Cesar Borges Pereira. 2018. Natural Language Processing in Business Process Identification and Modeling: A Systematic Literature Review . In Proceedings of the 14th Brazilian Symposium on Information Systems, November 30, 2018, Caxias do Sul, Brasil. SBC, Porto Alegre, Brasil, 191-198.