Gandulfo, Pablo, Vanessa T. Nunes, Celia Ghedini Ralha, and Elaine do N. Coimbra.
" Public Organization Cost Reduction Using a Process Minning Method: a Case Study on Vacation Control." <em>Proceedings of the 12th Brazilian Symposium on Information Systems,
Florianópolis, 2016</em>. SBC, 2016,  
pp.589-596.