skip to main content
10.1145/3411564.3411645acmotherconferencesArticle/Chapter ViewAbstractPublication PagessbsiConference Proceedingsconference-collections
research-article

Motivational Aspects for Voluntary Participation in Open Government Platforms: a Look from the Users Perspective

Published: 03 November 2020 Publication History

Abstract

Governments have taken important initiatives to strengthen social control and increase the effectiveness of their actions, especially those aimed at Open Government, which seek to publicize data to encourage social participation in public management through technology platforms. Thus, the objective of this research was to identify the set of motivational aspects that encourage citizens to use the Open Government electronic platforms. In the method, 67 semi-structured interviews were conducted with individuals with experience in these platforms and the data were analyzed qualitatively with the support of Atlas.ti software. The results obtained revealed 18 users´ motivational aspects for participation in Open Government platforms, which could be combined in technological, altruistic and affective factors. The affective factors (indignation, duty of citizens, contributing something, social improvement, seeking solutions, transparency and accountability) are what motivate users the most.

References

[1]
Marcelo Teixeira and Joel Lima-Júnior. 2013. Cidadania Digital: Uma proposta de dispositivo móvel para o monitoramento das cidades. Revista Temática, 9, 12, 1-22.
[2]
Peter Parycek and
[3]
Gabriel de Deus Ferreira and Josivania Silva Farias. 2018. The Motivation to Participate in Citizen-Sourcing and Hackathons in the Public Sector. BAR - Brazilian Administration Review, 15, 3.
[4]
Bernd W. Wirtz, Jan C. Weyerer, and Michael Rösch. 2019. Open Government and Citizen Participation: An Empirical Analysis of Citizen Expectancy towards Open Government Data. International Review of Administrative Sciences, 85, 3 (September 2019): 566–86.
[5]
Richard Daft. 2005. Administração. Thomson. São Paulo, Brasil.
[6]
Stephen Robbins. 2007. Comportamento Organizacional. Pearson Prentice Hall. São Paulo, Brasil.
[7]
WJP. 2015. World Justice Project. Rule of Law Index. Retrieved May 14, 2020 from http://worldjusticeproject.org/sites/default/files/roli_2015_0.pdf
[8]
Yannis Charalabidis,
[9]
Evangelos Kalampokis, Efthimios Tambouris, and Konstantinos Tarabanis. 2011. A classification scheme for open government data: towards linking decentralised data. International Journal of Web Engineering and Technology, 6, 3, 266-285.
[10]
John Bertot, Paul Jaeger, and Justin Grimes. 2010. Using ICTs to create a culture of transparency: E-government and social media as openness and anticorruption tools for societies. Government Information Quarterly, 27, 3, 264-271.
[11]
Patrice McDermott. 2010. Building open government. Government Information Quarterly, 27, 4, 401-413.
[12]
Michael Hausenblas. 2009. Exploiting Linked Data to Build Web Applications. IEEE Internet Computing, 13, 4, 68-73.
[13]
Philip Napoli and Joe Karaganis. 2010. On making public policy with publicly available data: The case of U.S. communications policymaking. Government Information Quarterly, 27, 4, 384-391.
[14]
Fons Wijnhoven, Michel Ehrenhard, and Johannes Kuhn. 2015. Open government objectives and participation motivations. Government Information Quarterly, 32, 1, 30-42.
[15]
Evan Berman. 1997. Dealing with Cynical Citizens. Public Administration Review, 57, 2, 105-112.
[16]
Dirk Heckmann. 2011. Open Government - Retooling Democracy for the 21st Century. In Proceedings 44th Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii, USA.
[17]
OECD. 2017. Organisation for Economic Co-operation and Development. Recommendation of the Council on Open Government. Retrieved May 14, 2020 from http://www.oecd.org/gov/Recommendation-Open-Government-Approved-Council-141217.pdf
[18]
Albert Meijer, Deirdre Curtin and Maarten Hillebrandt. 2012. Open government: connecting vision and voice. International Review of Administrative Sciences 78, 1 (March 2012), 10–29.
[19]
Christian Sørbye Friis, Chris Demchak, and Todd la Porte. 2000. Webbing governance: national differences in constructing the face of public organizations. In Handbook of public information systems. Marcel Dekker Publishers. New York, USA.
[20]
Janet Denhardt and Robert Denhardt. 2015. The new public service revisited. Public Administration Review, 75, 5, 664-672.
[21]
Ibrahim Akman, Ali Yazici, Alok Mishra, and Ali Arifoglu. 2005. E-Government: A global view and an empirical evaluation of some attributes of citizens. Government Information Quarterly, 22, 2, 239-257.
[22]
Manmohan P. Gupta and Debashish Jana. 2003. E-government evaluation: A framework and case study. Government Information Quarterly, 20, 4, 365-387.
[23]
Geovana Maira Cartaxo de Arruda Freire, Paloma Maria Santos, Marciele Berger Bernardes, and Aires José Rover. 2011. O ciberativismo na construção da ciberdemocracia: análise do portal Wikicidade de Porto Alegre. In Simposio Argentino de Informática y Derecho, Córdoba, 219-231. Retrieved Jul 24, 2020 from http://www.egov.ufsc.br/portal/conteudo/artigo-o-ciberativismo-na-constru%C3%A7%C3%A3o-da-ciberdemocracia-an%C3%A1lise-do-portal-wikicidade-de-por
[24]
Seang-Tae Kim. 2008. Converging e-democracy and e-government model toward an evolutionary model of e-governance: the case of South Korea. Retrieved May 24, 2020 from http://www.unpan1.un.org/intradoc/groups/ public/documents/unpan/unpan033197.pdf
[25]
Debra J. Mesch, Mary Tschirhart, James L. Perry, and Geunjoo Lee. 2003. Altruists or Egoists? Retention in Stipended Service. Nonprofit Management and Leadership, 9, 1, 3-22.
[26]
Geraldina Porto Witter. 1987. Psicologia da Aprendizagem. EPU. São Paulo, Brasil.
[27]
Sunney Shin and Brian H. Kleiner. 2003. How to manage unpaid volunteers in organisations. Management Research News, 26, 2, 63-71.
[28]
Barbara Mostyn. 1983. The Meaning of Voluntary Work: A Qualitative Investigation. In Volunteers: Patterns, Meanings & Motives. 24–50. The Volunteer Centre. London, UK.
[29]
John Wilson. 2000. Volunteering. Annual Review of Sociology, 26, 215-240.
[30]
Carlos Eduardo Cavalcante, Washington José de Souza, and Anderson Luiz Rezende Mól. 2015. Motivação de Voluntários: Proposição de um Modelo Teórico. RAM. Revista de Administração Mackenzie, 16, 1, 124-156.
[31]
Anthony Simonofski, Monique Snoeck, Benoit Vanderose, Joep Crompvoets, and Naji Habra. 2017. Reexamining E-participation: Systematic Literature Review on Citizen Participation in E-government Service Delivery. In Proceedings 23rd Americas Conference on Information Systems (AMCIS), Boston, USA.
[32]
Laurence Bardin. 2011. Análise de conteúdo. Edições 70. São Paulo, Brasil.

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
SBSI '20: Proceedings of the XVI Brazilian Symposium on Information Systems
November 2020
371 pages
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 03 November 2020

Permissions

Request permissions for this article.

Check for updates

Qualifiers

  • Research-article
  • Research
  • Refereed limited

Conference

SBSI'20
SBSI'20: XVI Brazilian Symposium on Information Systems
November 3 - 6, 2020
São Bernardo do Campo, Brazil

Acceptance Rates

Overall Acceptance Rate 181 of 557 submissions, 32%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • 0
    Total Citations
  • 43
    Total Downloads
  • Downloads (Last 12 months)4
  • Downloads (Last 6 weeks)0
Reflects downloads up to 26 Dec 2024

Other Metrics

Citations

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

HTML Format

View this article in HTML Format.

HTML Format

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media