COSTA, Luiz; 						FONTÃO, Awdren; 						DOS SANTOS, Rodrigo Pereira.
 An Approach to Incident Management in Proprietary Software Ecosystems. <em>In</em>: WORKSHOP ON THESES AND DISSERTATIONS ON INFORMATION SYSTEMS - BRAZILIAN SYMPOSIUM ON INFORMATION SYSTEMS (SBSI), 16.	, 2020, Evento Online.
	 
	<strong>Anais</strong> [...].
 Porto Alegre: Sociedade Brasileira de Computação, 
	2020
.
 p. 52-55. 
		DOI: <a href="https://doi.org/10.5753/sbsi.2020.13126">https://doi.org/10.5753/sbsi.2020.13126</a>.