GALIAN, Moisés de Sousa; BARROS, Vanessa Tavares de Oliveira; BARROS, Rodolfo Miranda de.
Applying the ITIL 4 Infrastructure Management practice in a customized model for Municipal Public Administration. In: EMERGING THEMES, IDEAS AND RESULTS IN INFORMATION SYSTEMS TRACK - BRAZILIAN SYMPOSIUM ON INFORMATION SYSTEMS (SBSI), 21. , 2025, Recife/PE.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2025
.
p. 282-288.
DOI: https://doi.org/10.5753/sbsi_estendido.2025.246839.