Galian, M., 		Barros, V., & 		Barros, R.
(2025).
 Applying the ITIL 4 Infrastructure Management practice in a customized model for Municipal Public Administration.
In <em>Companion Proceedings of the 21st Brazilian Symposium on Information Systems</em>, (pp. 282-288). Porto Alegre: SBC.
doi:10.5753/sbsi_estendido.2025.246839