Maia, N., & 		Longman, D.
(2024).
 Using the Cynefin Framework in the Evolution of Process Maturity in Software as a Service (SaaS) Development.
In <em>Proceedings of the 20th MPS Annual Workshop</em>, (pp. 56-60). Porto Alegre: SBC.
doi:10.5753/wamps.2024.33374