Ribeiro, B., 		Souza, K., 		Silva, L., 		Villa, J., 		Vilela, R., 		Valle, P., & 		Silva, W.
2025 set 22.  An Experience Report on User-Centered Chatbot Design through Design Thinking. Anais do Workshop sobre Bots na Engenharia de Software (WBOTS). [Online] :