Ribeiro, Bianca, 		Souza, Kauã, 		Silva, Leonardo, 		Villa, João, 		Vilela, Ricardo, 		Valle, Pedro, E 		Silva, Williamson.
" An Experience Report on User-Centered Chatbot Design through Design Thinking" <em>Anais do Workshop sobre Bots na Engenharia de Software (WBOTS)</em> [Online], (22 setembro 2025)