Menezes, V., 		Pedrosa, G., 		Ribeiro, M., & 		Figueiredo, R.
(2021).
 Machine Learning Application for Predicting the Waiting Time of Brazilian Federal Public Services.
In <em>Proceedings of the 9th Workshop on Applied Computing in Electronic Government</em>, (pp. 107-118). Porto Alegre: SBC.
doi:10.5753/wcge.2021.15981