Santos, Gustavo, 		Santos, Marcelo, 		Mota, Vinícius FS, 		Benevenuto, Fabricio, E 		Silva, Thiago H.
" Neutral or Negative?: Sentiment Evaluation in Reviews of Hosting Services" <em>Proceedings of the Brazilian Symposium on Multimedia and the Web (WebMedia)</em> [Online], (16 outubro 2018)