Daniel Carvalho, Antônio Pereira, Washington Cunha, Elisa Tuler, Diego Dias, and Leonardo Rocha. 2025.
 A Tool for Semantic Organization of Helpdesk Information through Topic Modeling. In <em>Companion Proceedings of the 31st Brazilian Symposium on Multimedia and Web</em>, November 10, 2025, Rio de Janeiro/RJ, Brasil. SBC, Porto Alegre, Brasil, 155-158. DOI: <a href="https://doi.org/10.5753/webmedia_estendido.2025.13896">https://doi.org/10.5753/webmedia_estendido.2025.13896</a>.