Carvalho, Daniel, 		Pereira, Antônio, 		Cunha, Washington, 		Tuler, Elisa, 		Dias, Diego, AND 		Rocha, Leonardo.
" A Tool for Semantic Organization of Helpdesk Information through Topic Modeling" <em>Companion Proceedings of the Brazilian Symposium on Multimedia and the Web (WebMedia)</em> [Online], (10 November 2025)