G. Bernardi and A. Costa.
" Training of Higher Education Institution Managers through the Simulation of Administrative Processes using the Electronic Institution Approach", in <em>Proceedings of the 2nd Workshop-School on Agents, Environments, and Applications</em>, Santa Cruz do Sul/RS, 2008, pp. 84-93, doi: <a href="https://doi.org/10.5753/wesaac.2008.33080">https://doi.org/10.5753/wesaac.2008.33080</a>.