An Evaluation Study of an Electronic Whiteboard System for Nursing Care in the Emergence Unit

Authors

DOI:

https://doi.org/10.5753/isys.2022.2252

Keywords:

Health information system; User-computer interface; Computer user training; Nursing team; Emergency hospital service.

Abstract

The main objective of this research is to evaluate a task and alert management system denominated SHAVI (SHAred VIew), developed to be used by the Nursing team of the Emergency Unit of a University Hospital located in southern Brazil. The system was developed as a resource for managing patients clinical data and warning signs of clinical deterioration during urgency and emergency care. The research is characterized as exploratory and descriptive, with data collection carried out in the field with 21 participants, including students and professionals working in the emergency sector, through the application of a questionnaire consisting of 48 questions. The usability and user acceptance of the tool was mainly verified based on Nielsen's Usability Heuristics and the Technology Acceptance Model. The evaluation and user participation contributes to identify problems and make corrections before putting the system into use, contributing to its adoption and acceptance.The evaluation reveled that the system has great potential for use and can be considered a safety mechanism for monitoring patients in the emergence unit, but to be adopted, needs to be integrated with other systems used in the Hospital and to train first-time users.

Downloads

Download data is not yet available.

References

Aggelidis, V. P. and Chatzoglou, P. D. (2009). Using a modified technology acceptance model in hospitals. International journal of medical informatics, 78(2):115–126. http://dx.doi.org/10.1016/j.ijmedinf.2008.06.006.

Almeida, J. P. L. d., Farias, J. S., and Carvalho, H. S. (2017). Drivers of the technology adoption in healthcare. BBR. Brazilian Business Review, 14(3):336–351. http://dx.doi.org/10.15728/bbr.2017.14.3.5.

Barlow, J. (2013). Strengthening the spread of innovation in the uk’s national health service. In Handbook of innovation in public services. Edward Elgar Publishing. https://pdfs.semanticscholar.org/8687/c9d073edcb6007359a2d8ca6ec8d10c01bec.pdf.

Davis, F. D., Bagozzi, R. P., and Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management science, 35(8):982–1003. http://dx.doi.org/10.1287/mnsc.35.8.982.

Ferreira, A. M. D., Oliveira, J. L. C. d., Camillo, N. R. S., Reis, G. A. X. d., Evora, Y. D. M., and Matsuda, L. M. (2019). Percepções dos profissionais de enfermagem acerca do uso da informatização para segurança do paciente. Revista Gaúcha de Enfermagem, 40. https://www.scielo.br/j/rgenf/a/rVpcv68pqHHFjKyMsSkwbzG/?lang=ptformat=html.

Filardi, A. L. and Traina, A. J. M. (2008). Montando questionários para medir a satisfação do usuário: avaliação de interface de um sistema que utiliza técnica de recuperação de imagens por conteúdo. In Embrapa Territorial-Artigo em anais de congresso (ALICE). In:SIMPO ́SIOBRASILEIRODEFATORESHUMANOSEMSISTEMASCOM- PUTACIONAIS, 8 . . . . https://dl.acm.org/doi/10.5555/1497470.1497490.

France, D. J., Levin, S., Hemphill, R., Chen, K., Rickard, D., Makowski, R., Jones, I., and Aronsky, D. (2005). Emergency physicians’ behaviors and workload in the presence of an electronic whiteboard. International journal of medical informatics, 74(10):827– 837. http://dx.doi.org/10.1016/j.ijmedinf.2005.03.015.

Kjeldskov, J. and Stage, J. (2004). New techniques for usability evaluation of mobile systems. International journal of human-computer studies, 60(5-6):599–620. http://dx.doi.org/10.1016/j.ijhcs.2003.11.001.

Lapa ̃o, L. V. (2020). A enfermagem do futuro: combinando saúde digital e a liderança do enfermeiro. http://www.revenf.bvs.br/scielo.php?script=sci arttextpid=S0104- 11692020000100206lng=ptnrm=iso.

Leape, L. L. (1994). Error in Medicine. JAMA, 272(23):1851–1857. https://doi.org/10.1001/jama.1994.03520230061039.

Lewis, J. R. (1995). Ibm computer usability satisfaction questionnaires: psychometric evaluation and instructions for use. International Journal of Human-Computer Inter- action, 7(1):57–78. http://dx.doi.org/10.1001/jama.1994.03520230061039.

Martins, M. d. S., Matos, E., and Salum, N. C. (2019). Rotatividade dos trabalhadores de enfermagem em uma unidade de emergência adulto. Texto & Contexto-Enfermagem, 28. 10.1590/1980-265x-tce-2016-0069.

Monteiro, E. K. R., Santos, J. A. M., and Santos, A. A. P. (2019). Prontuário eletrônico como ferramenta da gesta ̃o do cuidado. Revista de Saúde Dom Alberto, 3(1):77–90. http://revista.domalberto.edu.br/index.php/revistadesaudedomalberto/article/view/414/362.

Moreno, R. A. (2016). Interoperabilidade de sistemas de informação em saúde. Journal of Health Informatics, 8(3). http://www.jhi-sbis.saude.ws/ojs-jhi/index.php/jhi- sbis/article/viewFile/502/268.

Nielsen, J. (1999). Designing web usability: The practice of simplicity new riders.

Pereira, A. C. S., Matsuda, L. M., Guerra, R. C., de Oliveira, J. L., de Freitas Goés, H. L., and Marcon, S. S. (2020). Informatização no trabalho: perspectivas da equipe de enfermagem hospitalar. Revista Recien-Revista Científica de Enfermagem, 10(32):144–153. https://www.recien.com.br/index.php/Recien/article/view/422/pdf1 .

Rasmussen, R., Fleron, B., Hertzum, M., and Simonsen, J. (2010). Balancing tradition and transcendence in the implementation of emergency-department electronic white- boards. In Selected papers of the information systems research seminar in Scandinavia, pages 73–87. http://www.mortenhertzum.dk/publ/IRIS2010Selected.pdf.

Rasmussen, R. and Kushniruk, A. (2013). The long and twisting path: an efficiency evaluation of an electronic whiteboard system. In ITCH, pages 174–178. https://rucforsk.ruc.dk/ws/portalfiles/portal/38628696/ The long and twisting path An evaluation of a electronic whiteboard system v.2.pdf.

Rezende, L. C. M., dos Santos, S. R., de Medeiros Lima, L., Padilha, A. d. O. A., Palmeira, M. d. A. M., and Faustino, C. G. (2016). Tecnologia móvel para registros da avaliação clínica de recém-nascidos. Cogitare Enfermagem, 21(1). http://revistas.ufpr.br/cogitare/article/view/42868/27633.

Silva, B. D. (2008). Avaliação de usabilidade situada para aperfeiçoamento de equipamentos médicos. PhD thesis, Universidade de Sa ̃o Paulo. http://dx.doi.org/10.11606/D.3.2008.tde-05062009-101425.

Venkatesh, V. and Davis, F. D. (1996). A model of the antecedents of perceived ease of use: Development and test. Decision sciences, 27(3):451–481. https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1540-5915.1996.tb00860.x.

Ward, R., Stevens, C., Brentnall, P., and Briddon, J. (2008). The attitudes of health care staff to information technology: a comprehensive review of the research literature. Health Information & Libraries Journal, 25(2):81–97. http://dx.doi.org/10.1111/j.1471-1842.2008.00777.x.

Downloads

Published

2022-12-30

How to Cite

Alan Lopes de Sousa Freitas, Cibelle Marques Lima, Andressa Martins Dias Ferreira, & Manica, H. M. P. T. (2022). An Evaluation Study of an Electronic Whiteboard System for Nursing Care in the Emergence Unit. ISys - Brazilian Journal of Information Systems, 15(1), 24:1–24:16. https://doi.org/10.5753/isys.2022.2252

Issue

Section

Special issues articles