TY - JOUR AU - Miranda, Ariádna AU - Araújo, Allysson Allex AU - Coutinho, Emanuel AU - Souza, Jerffeson PY - 2021/10/31 Y2 - 2024/03/29 TI - Understanding Soft Skills as Cooperative Practices in Software Development: Reflections on an Internship Workplace JF - iSys - Brazilian Journal of Information Systems JA - iSys VL - 14 IS - 3 SE - Extended versions of selected articles DO - 10.5753/isys.2021.1954 UR - https://sol.sbc.org.br/journals/index.php/isys/article/view/1954 SP - 98-125 AB - <p>Soft skills are not trivial to be taught, although they are preponderant to be improved during the academic experience of software engineers. Understanding how such skills are perceived and practiced during the supervised internship poses to be relevant, given the opportunity for students to enhance these skills. Grounded on the Practice Theory, we investigated how the organization of soft skills occurs as a bundle of cooperative practices in the context of the Federal University of Ceará (Crateús Campus) internship workplace. Our contributions cover i) a conceptual model for investigating cooperative practices; ii) the analytical contrast between doings and sayings, iii) the students' reflection on the role of soft skills, and iv) a diagnosis of the lessons learned.</p> ER -