MASSAGO, Y.; TANNO, D. R.; BALANCIERI, R.; CORREIO, G. C. L. L. Influence of Sociocultural Aspects on a Knowledge Management Maturity Model. iSys - Brazilian Journal of Information Systems, [S. l.], v. 12, n. 4, p. 64–97, 2020. DOI: 10.5753/isys.2019.781. Disponível em: https://sol.sbc.org.br/journals/index.php/isys/article/view/781. Acesso em: 7 may. 2024.