Oliveira, Aline Couto, Leonardo Filipe da Silva, Marcelo Medeiros Eler, and André Pimenta Freire. “Accessibility of Brazilian Federal Agencies’ Mobile Apps: Requirements, Conformance and Response to Complaints”. iSys - Brazilian Journal of Information Systems 14, no. 4 (December 27, 2021): 45–73. Accessed July 3, 2022. https://sol.sbc.org.br/journals/index.php/isys/article/view/2016.