Towards Ethics in Information Systems
Keywords:: Ethics, Information Systems, Method, Process
Information Systems (IS) plays an essential role in shaping almost all sectors of society, such as, commerce, politics, services, entertainment, information, relationships, among others. Digital technologies have enabled a new dimension of products, transmission, storage, and access to information. The outcome of this whole transformation process is intended to provide improvement and facilitating the lives and practices of individuals in society. However, we have also to face its negative impacts. We argue that situations involving both the design and the adoption or use of IS should be analyzed from the point of view of Ethics through a well-defined process that might help the professional and/or the citizen in making decisions in sensitive contexts when conceptual conflicts show up. To justify the definition of this process, we discuss the significance of the new technologies based on Andrew Feenberg's Philosophy of Technology. Grounded on this theory, we highlight the benefits and problems of the new technologies in the contemporary world. Finally, we present the process proposal and analyze the results of its application in the context of two well-known real cases and discuss the results in light of the theoretical foundation.
Adorno, T. W., Horkheimer, M. (2002). “Dialectic of Enlightenment”, Trans. Edmund Jephcott, Stanford: Stanford UP.
Baker, S. and Martinson, D. L. (2001). “The TARES Test: Five Principles for Ethical Persuasion,” Journal of Mass Media Ethics (16:23), p. 148–175.
Bowyer, K.W (ed) (2000). Ethics and Computing: Living Responsibly in a Computerized World. New York: IEEE Press, 2ª ed.
Bunge, M. (1968). Scientific laws and rules. Contemporary philosophy: a survey. Florence: La Nuova Italia Editrice, v.2.
Bynum, T. Computer and Information Ethics. The Stanford Encyclopedia of Philosophy (Summer 2018 Edition), E.N. Zalta (ed.), forthcoming URL: link.
Casali, G.L., Perano, M. (2021). Forty years of research on factors influencing ethical decision making: Establishing a future research agenda. Journal of Business Research, v. 132, p. 614-630.
Chen, C.L.P., Zhang, C.Y. (2014). Data-intensive applications, challenges, techniques, and technologies: A survey on Big Data. Information Sciences, v. 275, p. 314-347.
Cottone, R. R., Claus, R. E. (2000). “Ethical DecisionMaking Models: A Review of the Literature,” Journal of Counseling & Development (78:3), p. 275–283.
Dusek, V. (2006). “Philosophy of Technology: An Introduction”, Malden, USA: Blackwell Publishing.
Feenberg, A. (2009). Democratic Rationalization: Technology, Power and Freedom, Readings in the Philosophy of Technology. Ed. Kaplan, David M. 2nd Ed. Plymouth: Rowman & Littlefield Publishers Inc. Chap.10, p. 139-154.
Feenberg, A. (2013) Critical Theory of Technology. A Companion to the Philosophy of Technology, Part III, Chapter 24. Edited by Jan Kyrre Berg Olsen, Stig Andur Pedersen, Vincent F. Hendricks, Malden: Blackwell Publishing.
Heidegger, M. (2007) A questão da técnica. Tradução de Scientiæ Zudia, São Paulo, v. 5, n. 3, p. 375-98.
Horkheimer, M. (1982). Critical Theory Selected Essays, New York: Continuum Pub.
Kee, K. F. (2015). Three critical matters in big data projects for e-science: Different user groups, the mutually constitutive perspective, and virtual organizational capacity. In 2015 IEEE International Conference on Big Data, p. 2091-2097.
Kohn, K., Moraes, C.H. (2007). O impacto das novas tecnologias na sociedade: conceitos e características da Sociedade da Informação e da Sociedade Digital. XXX Congresso Brasileiro de Ciências da Comunicação, Santos, 2007.
Laudon, K. Laudon, J. (2020). Management Information Systems: Managing the Digital Firm, 16th ed. New York, NY: Pearson.
Levy, P. (2001). Cyberculture. University of Minnesota Press.
Masieiro, P.C. (2001) Ética em Computação. São Paulo: EDUSP.
Mayer-Schönberger V, Cukier K. (2013). Big Data: A Revolution That Will Transform How We Live, Work, and Think. Boston, MA: Houghton Mifflin Harcourt.
Miguens, S. (2000) Alguns problemas de Filosofia da IA, Intelecto, Revista de Divulgação Filosófica online, vol. 3.
Moor, J.H. (1985). What is Computer Ethics. Metaphilosophy, v. 16, no. 4.
Moor, J. H. (2020). The Mature, Importance, and Difficulty of Machine Ethics. In Machine Ethics and Robot Ethics, p. 233-236. Routledge.
Mumford, L. (1970). The myth of the machine. New York, H.B. Jovanovich, 2 vols.
Omnicore (2021). Instagram by the Numbers: Stats, Demographics & Fun Facts, URL: link, visitado em abril 2021.
Rüdiger, F. (2011). Cultura e cibercultura: princípios para uma reflexão conceitual crítica. Logos (UERJ), n. 34, p.42-61 (in Portuguese).
Santoro, F. M., Costa, R. M. E. M. (2020). A Process to Analyze Ethical Issues of Information Systems. In Anais do I Workshop sobre as Implicações da Computação na Sociedade-SBC, p. 25-36.
Santoro, F.M. (2017) Information Technology in the Internet Era: Critical Theory Perspective. In: 23rd Americas Conference on Information Systems, Boston.
Siegel, L. (2008). Against the machine. Nova York: Spiegel & Grau.
Slouka, M. (1995). War of the worlds. Nova York: Basic Books.
Wikipedia, (2015) Open Letter on Artificial Intelligence. URL: link, last access: April 2021.
Whittier, N., Williams, S., Dewett, T. (2006). Evaluating ethical decision-making models: a review and application. Society and Business Review (1:3), pp. 235–247.
Wu, X., Zhu, X., Wu, G.Q, Ding, W. (2013). Data mining with big data. IEEE Transactions on Knowledge & Data Engineering, v. 26, no. 1, pp. 97-107.
How to Cite
Copyright (c) 2021 Flavia Maria Santoro, Rosa Maria E. Moreira da Costa
This work is licensed under a Creative Commons Attribution 4.0 International License.
JIS is free of charges for both authors and readers, and all papers published by JIS follow the Creative Commons Attribution 4.0 International (CC BY 4.0) license.