Software process improvement programs
What are the pitfalls that lead to abandonment?
Keywords:Software and its engineering, Software Quality, Software Process Improvement, Abandonment of Software Process Improvement
Software Process Improvement (SPI) based on maturity models is a well-researched theme regarding aspects such as adoption benefits, process definition, and automated support environments. However, few studies address the reasons that can lead an organization to abandon SPI. It is vital for organizations that seek to improve their processes to know what can negatively influence SPI and, thus, take actions to mitigate the risk of SPI failure, avoiding the loss of effort in the implementation stage. We present the study's results to understand how abandonment occurs in SPI programs after successful assessments based on maturity models. The research method selected was the case study due to the problem and context characteristics. Eight Brazilian software companies took part in the research. The results show that SPI initiatives failed because of internal factors (people, SPI project management, organizational aspects, and processes) and external factors to the organizational context (country economic crisis, outsourcing, governmental political influence, and external pressure from the client).
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Copyright (c) 2021 Regina Albuquerque, Gleison Santos, Andreia Malucelli, Sheila Reinehr
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