Participatory design with teenagers for cyberbullying prevention and mitigation
Resumo
Despite being a serious problem among teenagers, brought by the wide use of social media platforms, little has been explored about the development and use of technological tools to support the mitigation of cyberbullying in schools. Particularities that involve the occurrence of cyberbullying in online social networks can explain this scarcity. In this context, our study applies Participatory Design techniques to two groups of high school students. During four design sessions carried out remotely, participants shared their experiences with cyberbullying and designed potential solutions to prevent and mitigate it through three low-fidelity prototypes. The discussions around these prototypes suggest that schools still have a long way to go in dealing with this type of violence. However, it is possible to reach victims, aggressors, and bystanders through technological resources, constituting an essential step toward preventing and combating cyberbullying among teenagers.
Palavras-chave:
Participatory Design, Cyberbullying, Social Media, Teenagers
Referências
João Amado, Armanda Matos, Teresa Pessoa, and Thomas Jäger. 2009. Cyberbullying: um desafio à investigação e à formação. Interacções 5, 13 (2009).
Monica Anderson. 2018. A majority of teens have experienced some form of cyberbullying. (2018).
Monica Anderson, Jingjing Jiang, et al. 2018. Teens, social media & technology 2018. Pew Research Center 31, 2018 (2018), 1673--1689.
Zahra Ashktorab and Jessica Vitak. 2016. Designing cyberbullying mitigation and prevention solutions through participatory design with teenagers. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems. 3895--3905.
Karla Badillo-Urquiola, Diva Smriti, Brenna McNally, Evan Golub, Elizabeth Bonsignore, and Pamela J Wisniewski. 2019. Stranger Danger! Social Media App Features Co-designed with Children to Keep Them Safe Online. In Proceedings of the 18th ACM International Conference on Interaction Design and Children. 394--406.
Adam Bell and Katie Davis. 2016. Learning through Participatory Design: Designing Digital Badges for and with Teens. In Proceedings of the The 15th International Conference on Interaction Design and Children (Manchester, United Kingdom) (IDC '16). Association for Computing Machinery, New York, NY, USA, 218--229.
Leanne Bowler, Eleanor Mattern, and Cory Knobel. 2014. Developing design interventions for cyberbullying: A narrative-based participatory approach. iConference 2014 Proceedings (2014).
Bill Buxton. 2007. The anatomy of sketching. Sketching User Experiences. Getting the Design Right and the Right Design. Morgan Kauffman (2007), 105--113.
Marilyn Campbell and Sheri Bauman. 2018. Reducing cyberbullying in schools: International evidence-based best practices. Academic Press.
DENISE RAISSA LOBATO CHAVES and MAURICIO RODRIGUES DE SOUZA. 2018. Bullying e preconceito: a atualidade da barbárie. Revista Brasileira de Educação 23 (2018).
Kevin Cheng. 2012. See what I mean: how to use comics to communicate ideas. Rosenfeld Media.
Maral Dadvar and Kai Eckert. 2018. Cyberbullying Detection in Social Networks Using Deep Learning Based Models; A Reproducibility Study.
Dyego Carlos S. de Morais, Taciana Pontual Falcão, and Patrícia Cabral de Azevedo Restelli Tedesco. 2021. Children's Participation in the Design of Digital Artifacts: Theoretical and Methodological Considerations. In Proceedings of the XX Brazilian Symposium on Human Factors in Computing Systems (Virtual Event, Brazil) (IHC '21). Association for Computing Machinery, New York, NY, USA, Article 11, 7 pages.
Francine Dehue, Catherine Bolman, and Trijntje Völlink. 2008. Cyberbullying: Youngsters' experiences and parental perception. CyberPsychology & Behavior 11, 2 (2008), 217--223.
Karthik Dinakar, Birago Jones, Catherine Havasi, Henry Lieberman, and Rosalind Picard. 2012. Common sense reasoning for detection, prevention, and mitigation of cyberbullying. ACM Transactions on Interactive Intelligent Systems (TiiS) 2, 3 (2012), 1--30.
Allison Druin. 1999. Cooperative Inquiry: Developing New Technologies for Children with Children. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Pittsburgh, Pennsylvania, USA) (CHI '99). Association for Computing Machinery, New York, NY, USA, 592--599.
Dan Fitton, Beth Bell, Janet CRead, Ole Iversen, Linda Little, and Matthew Horton. 2014. Understanding teen UX: building a bridge to the future. In CHI'14 Extended Abstracts on Human Factors in Computing Systems. 79--82.
Mona Leigh Guha, Allison Druin, Gene Chipman, Jerry Alan Fails, Sante Simms, and Allison Farber. 2004. Mixing Ideas: A New Technique for Working with Young Children as Design Partners. In Proceedings of the 2004 Conference on Interaction Design and Children: Building a Community (Maryland) (IDC '04). Association for Computing Machinery, New York, NY, USA, 35--42.
Sameer Hinduja and Justin W Patchin. 2010. Bullying, cyberbullying, and suicide. Archives of suicide research 14, 3 (2010), 206--221.
Young Shin Kim and Bennett Leventhal. 2008. Bullying and suicide. A review. International journal of adolescent medicine and health 20, 2 (2008), 133--154.
Shubhangi S Lal and Annu Sible Prabhakar. 2020. Toward Designing an Intervention for Cyber-bullying. In Proceedings of the 21st Annual Conference on Information Technology Education. 303--303.
Amanda Meincke Melo, M Cecília C Baranauskas, and Sílvia Cristina de Matos Soares. 2008. Design com Crianças: da Prática a um Modelo de Processo. Revista Brasileira de Informática na Educação 16, 01 (2008).
Noa Morag Yaar, Eden Grossman, Noam Kimchi, Ofir Nash, Sagi Hatan, and Hadas Erel. 2022. Tobe: A Virtual Keyboard and an Animated Character for Individual and Educational Cyberbullying Intervention. In CHI Conference on Human Factors in Computing Systems Extended Abstracts (New Orleans, LA, USA) (CHI EA '22). Association for Computing Machinery, New York, NY, USA, Article 351, 6 pages.
Constanza Moretti and Damián Herkovits. 2021. De víctimas, perpetradores y espectadores: una meta-etnografía de los roles en el ciberbullying. Cadernos de Saúde Pública 37 (2021), e00097120.
Whitney Quesenbery and Kevin Brooks. 2010. Storytelling for user experience: Crafting stories for better design. Rosenfeld Media.
Elaheh Raisi and Bert Huang. 2018. Weakly supervised cyberbullying detection using co-trained ensembles of embedding models. In 2018 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM). IEEE, 479--486.
Giuseppe Riva, Rosa M Baños, Cristina Botella, Brenda K Wiederhold, and Andrea Gaggioli. 2012. Positive technology: using interactive technologies to promote positive functioning. Cyberpsychology, Behavior, and Social Networking 15, 2 (2012), 69--77.
Valéria Argolo Rosa, Diego Zabot, Daniel Alves, Ila Muniz, and Ecivaldo Matos. 2018. Jovens designers: um relato de experiência de prototipação participativa. In Anais dos Workshops do Congresso Brasileiro de Informática na Educação, Vol. 7. 838.
Emma J. Rose and Elin A. Björling. 2017. Designing for Engagement: Using Participatory Design to Develop a Social Robot to Measure Teen Stress. In Proceedings of the 35th ACM International Conference on the Design of Communication (Halifax, Nova Scotia, Canada) (SIGDOC '17). Association for Computing Machinery, New York, NY, USA, Article 7, 10 pages.
Mike Scaife and Yvonne Rogers. 1999. Kids as informants: Telling us what we didn't know or confirming what we knew already. The design of children's technology (1999), 27--50.
H. Sharp, Y. Rogers, and J. Preece. 2007. Interaction design: beyond human-computer interaction. (2007).
Mel Stanfill, Anastasia Salter, Emily Johnson, and Pamela Wisniewski. 2018. Participatory Design for Research on Technologically-Mediated Youth Sexuality: Ethical and Privacy Implications. In Extended Abstract presented at the Workshop on Privacy Ethics at the 2017 ACM Conference on Computer Supported Cooperative Work (CSCW 2017), Portland, OR.
Cynthia Van Hee, Gilles Jacobs, Chris Emmery, Bart Desmet, Els Lefever, Ben Verhoeven, Guy De Pauw, Walter Daelemans, and Véronique Hoste. 2018. Automatic detection of cyberbullying in social media text. PloS one 13, 10 (2018), e0203794.
Jason Yip, Tamara Clegg, Elizabeth Bonsignore, Helene Gelderblom, Emily Rhodes, and Allison Druin. 2013. Brownies or bags-of-stuff? Domain expertise in cooperative inquiry with children. In Proceedings of the 12th International Conference on Interaction Design and Children. 201--210.
Monica Anderson. 2018. A majority of teens have experienced some form of cyberbullying. (2018).
Monica Anderson, Jingjing Jiang, et al. 2018. Teens, social media & technology 2018. Pew Research Center 31, 2018 (2018), 1673--1689.
Zahra Ashktorab and Jessica Vitak. 2016. Designing cyberbullying mitigation and prevention solutions through participatory design with teenagers. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems. 3895--3905.
Karla Badillo-Urquiola, Diva Smriti, Brenna McNally, Evan Golub, Elizabeth Bonsignore, and Pamela J Wisniewski. 2019. Stranger Danger! Social Media App Features Co-designed with Children to Keep Them Safe Online. In Proceedings of the 18th ACM International Conference on Interaction Design and Children. 394--406.
Adam Bell and Katie Davis. 2016. Learning through Participatory Design: Designing Digital Badges for and with Teens. In Proceedings of the The 15th International Conference on Interaction Design and Children (Manchester, United Kingdom) (IDC '16). Association for Computing Machinery, New York, NY, USA, 218--229.
Leanne Bowler, Eleanor Mattern, and Cory Knobel. 2014. Developing design interventions for cyberbullying: A narrative-based participatory approach. iConference 2014 Proceedings (2014).
Bill Buxton. 2007. The anatomy of sketching. Sketching User Experiences. Getting the Design Right and the Right Design. Morgan Kauffman (2007), 105--113.
Marilyn Campbell and Sheri Bauman. 2018. Reducing cyberbullying in schools: International evidence-based best practices. Academic Press.
DENISE RAISSA LOBATO CHAVES and MAURICIO RODRIGUES DE SOUZA. 2018. Bullying e preconceito: a atualidade da barbárie. Revista Brasileira de Educação 23 (2018).
Kevin Cheng. 2012. See what I mean: how to use comics to communicate ideas. Rosenfeld Media.
Maral Dadvar and Kai Eckert. 2018. Cyberbullying Detection in Social Networks Using Deep Learning Based Models; A Reproducibility Study.
Dyego Carlos S. de Morais, Taciana Pontual Falcão, and Patrícia Cabral de Azevedo Restelli Tedesco. 2021. Children's Participation in the Design of Digital Artifacts: Theoretical and Methodological Considerations. In Proceedings of the XX Brazilian Symposium on Human Factors in Computing Systems (Virtual Event, Brazil) (IHC '21). Association for Computing Machinery, New York, NY, USA, Article 11, 7 pages.
Francine Dehue, Catherine Bolman, and Trijntje Völlink. 2008. Cyberbullying: Youngsters' experiences and parental perception. CyberPsychology & Behavior 11, 2 (2008), 217--223.
Karthik Dinakar, Birago Jones, Catherine Havasi, Henry Lieberman, and Rosalind Picard. 2012. Common sense reasoning for detection, prevention, and mitigation of cyberbullying. ACM Transactions on Interactive Intelligent Systems (TiiS) 2, 3 (2012), 1--30.
Allison Druin. 1999. Cooperative Inquiry: Developing New Technologies for Children with Children. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Pittsburgh, Pennsylvania, USA) (CHI '99). Association for Computing Machinery, New York, NY, USA, 592--599.
Dan Fitton, Beth Bell, Janet CRead, Ole Iversen, Linda Little, and Matthew Horton. 2014. Understanding teen UX: building a bridge to the future. In CHI'14 Extended Abstracts on Human Factors in Computing Systems. 79--82.
Mona Leigh Guha, Allison Druin, Gene Chipman, Jerry Alan Fails, Sante Simms, and Allison Farber. 2004. Mixing Ideas: A New Technique for Working with Young Children as Design Partners. In Proceedings of the 2004 Conference on Interaction Design and Children: Building a Community (Maryland) (IDC '04). Association for Computing Machinery, New York, NY, USA, 35--42.
Sameer Hinduja and Justin W Patchin. 2010. Bullying, cyberbullying, and suicide. Archives of suicide research 14, 3 (2010), 206--221.
Young Shin Kim and Bennett Leventhal. 2008. Bullying and suicide. A review. International journal of adolescent medicine and health 20, 2 (2008), 133--154.
Shubhangi S Lal and Annu Sible Prabhakar. 2020. Toward Designing an Intervention for Cyber-bullying. In Proceedings of the 21st Annual Conference on Information Technology Education. 303--303.
Amanda Meincke Melo, M Cecília C Baranauskas, and Sílvia Cristina de Matos Soares. 2008. Design com Crianças: da Prática a um Modelo de Processo. Revista Brasileira de Informática na Educação 16, 01 (2008).
Noa Morag Yaar, Eden Grossman, Noam Kimchi, Ofir Nash, Sagi Hatan, and Hadas Erel. 2022. Tobe: A Virtual Keyboard and an Animated Character for Individual and Educational Cyberbullying Intervention. In CHI Conference on Human Factors in Computing Systems Extended Abstracts (New Orleans, LA, USA) (CHI EA '22). Association for Computing Machinery, New York, NY, USA, Article 351, 6 pages.
Constanza Moretti and Damián Herkovits. 2021. De víctimas, perpetradores y espectadores: una meta-etnografía de los roles en el ciberbullying. Cadernos de Saúde Pública 37 (2021), e00097120.
Whitney Quesenbery and Kevin Brooks. 2010. Storytelling for user experience: Crafting stories for better design. Rosenfeld Media.
Elaheh Raisi and Bert Huang. 2018. Weakly supervised cyberbullying detection using co-trained ensembles of embedding models. In 2018 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM). IEEE, 479--486.
Giuseppe Riva, Rosa M Baños, Cristina Botella, Brenda K Wiederhold, and Andrea Gaggioli. 2012. Positive technology: using interactive technologies to promote positive functioning. Cyberpsychology, Behavior, and Social Networking 15, 2 (2012), 69--77.
Valéria Argolo Rosa, Diego Zabot, Daniel Alves, Ila Muniz, and Ecivaldo Matos. 2018. Jovens designers: um relato de experiência de prototipação participativa. In Anais dos Workshops do Congresso Brasileiro de Informática na Educação, Vol. 7. 838.
Emma J. Rose and Elin A. Björling. 2017. Designing for Engagement: Using Participatory Design to Develop a Social Robot to Measure Teen Stress. In Proceedings of the 35th ACM International Conference on the Design of Communication (Halifax, Nova Scotia, Canada) (SIGDOC '17). Association for Computing Machinery, New York, NY, USA, Article 7, 10 pages.
Mike Scaife and Yvonne Rogers. 1999. Kids as informants: Telling us what we didn't know or confirming what we knew already. The design of children's technology (1999), 27--50.
H. Sharp, Y. Rogers, and J. Preece. 2007. Interaction design: beyond human-computer interaction. (2007).
Mel Stanfill, Anastasia Salter, Emily Johnson, and Pamela Wisniewski. 2018. Participatory Design for Research on Technologically-Mediated Youth Sexuality: Ethical and Privacy Implications. In Extended Abstract presented at the Workshop on Privacy Ethics at the 2017 ACM Conference on Computer Supported Cooperative Work (CSCW 2017), Portland, OR.
Cynthia Van Hee, Gilles Jacobs, Chris Emmery, Bart Desmet, Els Lefever, Ben Verhoeven, Guy De Pauw, Walter Daelemans, and Véronique Hoste. 2018. Automatic detection of cyberbullying in social media text. PloS one 13, 10 (2018), e0203794.
Jason Yip, Tamara Clegg, Elizabeth Bonsignore, Helene Gelderblom, Emily Rhodes, and Allison Druin. 2013. Brownies or bags-of-stuff? Domain expertise in cooperative inquiry with children. In Proceedings of the 12th International Conference on Interaction Design and Children. 201--210.
Publicado
17/10/2022
Como Citar
ALMEIDA, André Filipe Pereira de; VILLELA, Maria Lúcia Bento; SANTOS, Caroline Queiroz; GUIMARÃES, Gabryella Castro.
Participatory design with teenagers for cyberbullying prevention and mitigation. In: SIMPÓSIO BRASILEIRO SOBRE FATORES HUMANOS EM SISTEMAS COMPUTACIONAIS (IHC), 21. , 2022, Diamantina.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2022
.
