Online interaction codesign: an experience report with elderly women
Resumo
The recognition of the need to include older people in design processes is something already established by the scientific community. However, studies involving older people in interaction design processes are usually conducted with co-located participants. With the Pandemic by Covid-19, research with participatory practices, including participatory/codesign techniques and methods, had to be adapted to the online mode; thus, it is a significant challenge for research involving older people. Therefore, it became necessary to understand how older people can participate in an online interaction codesign process. In this sense, this article presents an experience report on the conduction of an interaction codesign process carried out online with/by five women, mostly elderly. Part of a more considerable investigation, this experience was conducted through a five-step interaction co-design process, with techniques and methods adapted to the online context. Throughout the execution of the process, the women expressed themselves in a creative and collaborative way, becoming design partners in the definition, ideation, prototyping and evaluation of a mobile application aimed at their needs. In this regard, when reflecting on the experience, some challenges were noticed, such as distractions caused by external noises, family interference, and Internet connection problems. On the other hand, some positive elements can also reverberate in the process co-located interaction design, such as encouraging participation through praise for each victory achieved, in the face of difficulties encountered, and through words of confidence. It is hoped that the shared experience in this account will contribute to future initiatives and studies aiming to engage elderly individuals in participatory processes conducted online.
Palavras-chave:
online codesign, elderly, online participatory design, experience report
Referências
Maria Cecília Calani Baranauskas, Maria Cecília Martins, and José Armando Valente. 2013. Codesign de Redes Digitais: tecnologia e educação a serviço da inclusão social. Penso Editora.
Heidi Bjering, Joanne Curry, and Anthony Maeder. 2014. Gerontechnology: the importance of user participation in ICT development for older adults. In Investing in E-Health: People, Knowledge and Technology for a Healthy Future. IOS Press, 7–12.
Ingrid Burkett. 2012. An introduction to co-design. Sydney: Knode (2012), 12.
Gabriela Cajamarca, Valeria Herskovic, Andrés Lucero, and Angeles Aldunate. 2022. A Co-Design Approach to Explore Health Data Representation for Older Adults in Chile and Ecuador. In Designing Interactive Systems Conference. ACM, 1802–1817.
Organização das Nações Unidas-ONU. 1982. Assembleia mundial sobre envelhecimento: Resolução 39/125.
UN Desa. 2019. World population prospects 2019: Highlights. New York (US): United Nations Department for Economic and Social Affairs, 11 (1), 125.
Jing He. 2020. Senior related IxD research and remote Co-Design with seniors. (2020).
B Nelson Kakulla. 2020. Tech Trends of the 50+. AARP Research: Washington, DC, USA (2020).
Wiesław Kopeć, Radoslaw Nielek, and Adam Wierzbicki. 2018. Guidelines towards better participation of older adults in software development processes using a new SPIRAL method and participatory approach. In Proceedings of the 11th International workshop on cooperative and human aspects of software engineering. 49–56.
Stephen Lindsay, Daniel Jackson, Guy Schofield, and Patrick Olivier. 2012. Engaging older people using participatory design. In Proceedings of the SIGCHI conference on human factors in computing systems. 1199–1208.
Tuuli Mattelmäki and Katja Battarbee. 2002. Empathy probes. In PDC. 266–271.
Anne Morris and Helena Brading. 2007. E-literacy and the grey digital divide: a review with recommendations. Journal of information literacy 1, 3 (2007), 13–28.
Anne Morris, Joy Goodman, and Helena Brading. 2007. Internet use and non-use: views of older users. Universal access in the information society 6 (2007), 43–57.
Alan Newell, John Arnott, Alex Carmichael, and Maggie Morgan. 2007. Methodologies for involving older adults in the design process. In Universal Acess in Human Computer Interaction. Coping with Diversity: 4th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I 4. Springer, 982–989.
Gabriel L Pita, Diego Zabot, Jean Rosa, and Ecivaldo Matos. 2017. Adapting the SPIDe to include visually impaired users in interaction design. In Proceedings of the XVI Brazilian Symposium on Human Factors in Computing Systems. ACM, 1–4.
Jean CS Rosa and Ecivaldo Matos. 2016. Semio-participatory framework for interaction design of educational software. In Proceedings of the 15th Brazilian Symposium on Human Factors in Computing Systems. ACM, 1–10.
Valéria Argôlo Rosa and Ecivaldo de Souza Matos. 2020. Strategies to improve engagement of long-lived elderly women (80+) in the interaction co-design process: challenges and lessons learned. In Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems. ACM, 1–10.
Breno Augusto Bormann de Souza Filho and Érika Fernandes Tritany. 2020. COVID-19: the importance of new technologies for physical activity as a public health strategy. Cadernos de Saúde Pública 36 (2020).
Marília Matias Kestering Tavares and Samara Tomé Correa de Souza. 2012. Os idosos e as barreiras de acesso às novas tecnologias da informação e comunicação. Renote 10, 1 (2012).
Diego Zabot, Saulo Andrade, and Ecivaldo Matos. 2019. Game Design participativo com crianças surdas e com deficiência auditiva: uma experiência no ensino fundamental. In Anais do I Workshop sobre Interação e Pesquisa de Usuários no Desenvolvimento de Jogos. SBC, 49–58.
Heidi Bjering, Joanne Curry, and Anthony Maeder. 2014. Gerontechnology: the importance of user participation in ICT development for older adults. In Investing in E-Health: People, Knowledge and Technology for a Healthy Future. IOS Press, 7–12.
Ingrid Burkett. 2012. An introduction to co-design. Sydney: Knode (2012), 12.
Gabriela Cajamarca, Valeria Herskovic, Andrés Lucero, and Angeles Aldunate. 2022. A Co-Design Approach to Explore Health Data Representation for Older Adults in Chile and Ecuador. In Designing Interactive Systems Conference. ACM, 1802–1817.
Organização das Nações Unidas-ONU. 1982. Assembleia mundial sobre envelhecimento: Resolução 39/125.
UN Desa. 2019. World population prospects 2019: Highlights. New York (US): United Nations Department for Economic and Social Affairs, 11 (1), 125.
Jing He. 2020. Senior related IxD research and remote Co-Design with seniors. (2020).
B Nelson Kakulla. 2020. Tech Trends of the 50+. AARP Research: Washington, DC, USA (2020).
Wiesław Kopeć, Radoslaw Nielek, and Adam Wierzbicki. 2018. Guidelines towards better participation of older adults in software development processes using a new SPIRAL method and participatory approach. In Proceedings of the 11th International workshop on cooperative and human aspects of software engineering. 49–56.
Stephen Lindsay, Daniel Jackson, Guy Schofield, and Patrick Olivier. 2012. Engaging older people using participatory design. In Proceedings of the SIGCHI conference on human factors in computing systems. 1199–1208.
Tuuli Mattelmäki and Katja Battarbee. 2002. Empathy probes. In PDC. 266–271.
Anne Morris and Helena Brading. 2007. E-literacy and the grey digital divide: a review with recommendations. Journal of information literacy 1, 3 (2007), 13–28.
Anne Morris, Joy Goodman, and Helena Brading. 2007. Internet use and non-use: views of older users. Universal access in the information society 6 (2007), 43–57.
Alan Newell, John Arnott, Alex Carmichael, and Maggie Morgan. 2007. Methodologies for involving older adults in the design process. In Universal Acess in Human Computer Interaction. Coping with Diversity: 4th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, Part I 4. Springer, 982–989.
Gabriel L Pita, Diego Zabot, Jean Rosa, and Ecivaldo Matos. 2017. Adapting the SPIDe to include visually impaired users in interaction design. In Proceedings of the XVI Brazilian Symposium on Human Factors in Computing Systems. ACM, 1–4.
Jean CS Rosa and Ecivaldo Matos. 2016. Semio-participatory framework for interaction design of educational software. In Proceedings of the 15th Brazilian Symposium on Human Factors in Computing Systems. ACM, 1–10.
Valéria Argôlo Rosa and Ecivaldo de Souza Matos. 2020. Strategies to improve engagement of long-lived elderly women (80+) in the interaction co-design process: challenges and lessons learned. In Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems. ACM, 1–10.
Breno Augusto Bormann de Souza Filho and Érika Fernandes Tritany. 2020. COVID-19: the importance of new technologies for physical activity as a public health strategy. Cadernos de Saúde Pública 36 (2020).
Marília Matias Kestering Tavares and Samara Tomé Correa de Souza. 2012. Os idosos e as barreiras de acesso às novas tecnologias da informação e comunicação. Renote 10, 1 (2012).
Diego Zabot, Saulo Andrade, and Ecivaldo Matos. 2019. Game Design participativo com crianças surdas e com deficiência auditiva: uma experiência no ensino fundamental. In Anais do I Workshop sobre Interação e Pesquisa de Usuários no Desenvolvimento de Jogos. SBC, 49–58.
Publicado
16/10/2023
Como Citar
ROSA, Valéria Argôlo; MATOS, Ecivaldo De Souza; ZABOT, Diego; DOS SANTOS, Juliana Maria Oliveira.
Online interaction codesign: an experience report with elderly women. In: SIMPÓSIO BRASILEIRO SOBRE FATORES HUMANOS EM SISTEMAS COMPUTACIONAIS (IHC), 22. , 2023, Maceió/AL.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2023
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