Towards alterity in interaction codesign
Resumo
Codesign is an approach that seeks the active participation of all stakeholders, including end users, valuing their contributions and considering their needs and experiences. However, a common challenge in codesign is the issue of alterity, which involves awareness and consideration of differences among people. Alterity is crucial to ensure the inclusion and relevance of design solutions for all involved parties. One of the problems related to alterity in codesign is the marginalization or lack of adequate representation of certain voices. This can lead to solutions that do not meet the needs of all users. It is essential to address this issue by including different perspectives, active listening, and consideration of the needs of diverse groups, aiming for alterity and accessibility throughout the design process. This paper presents examples of how alterity can or cannot manifest in interaction codesign processes, even when equitable participation is prompted and encouraged. As a methodology, we will use the Semio-Participatory Interaction Design Process (SPIDe) as a codesign process in two different implementations.
Palavras-chave:
Interaction codesign, Alterity, SPIDe
Referências
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Alan Cooper, Robert Reimann, and David Cronin. 2007. About face 3: the essentials of interaction design. John Wiley & Sons.
Heloisa Vieira Da Rocha and Maria Cecília Calani Baranauskas. 2003. Design e avaliação de interfaces humano-computador. Unicamp.
Clarisse Sieckenius De Souza. 2005. The semiotic engineering of human-computer interaction. MIT press.
Frans de Waal. 2010. The Age of Empathy: Nature’s Lessons for a Kinder Society: Harmony Books, New York, 2009, 304 pp.
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Maddy Janssens and Chris Steyaert. 2001. From diversity management to alterity politics: Qualifying otherness. HRM Network NL ‘Organizational Renewal: Challenging Human Resource Management 15 (2001).
Jessica Korte, Leigh Ellen Potter, and Sue Nielsen. 2015. An experience in requirements prototyping with young deaf children. Journal of Usability Studies 10, 4 (2015), 195–214.
J Löwgren. 2013. Interaction Design-brief intro, website, 2nd edn, Interaction Design Foundation.
Ecivaldo de Souza Matos. 2013. Dialética da Interação Humano-Computador: tratamento didático do diálogo midiatizado. Ph. D. Dissertation. Universidade de São Paulo.
Michael J Muller, Jean Hallewell Haslwanter, and Tom Dayton. 1997. Participatory practices in the software lifecycle. In Handbook of human-computer interaction. Elsevier, 255–297.
Don Norman. 2013. The design of everyday things: Revised and expanded edition. Basic books.
Gabriel L Pita, Diego Zabot, Jean Rosa, and Ecivaldo Matos. 2017. Adapting the SPIDe to include visually impaired users in interaction design. In Proceedings of the XVI Brazilian Symposium on Human Factors in Computing Systems. 1–4.
Leigh Ellen Potter, Jessica Korte, and Sue Nielsen. 2014. Design with the Deaf: Do Deaf children need their own approach when designing technology?. In Proceedings of the 2014 conference on Interaction design and children. 249–252.
Jenny Preece, Yvonne Rogers, Helen Sharp, David Benyon, Simon Holland, and Tom Carey. 1994. Human-computer interaction. Addison-Wesley Longman Ltd.
Jean CS Rosa and Ecivaldo Matos. 2016. Semio-participatory framework for interaction design of educational software. In Proceedings of the 15th Brazilian Symposium on Human Factors in Computing Systems. 1–10.
Jean CS Rosa, Beatriz B do Rêgo, Filipe A Garrido, Pedro D Valente, Nuno J Nunes, and Ecivaldo Matos. 2020. Interaction design and requirements elicitation integrated through SPIDe: a feasibility study. In Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems. 1–10.
Jean CS Rosa, Pedro D Valente, Leonardo Costa, Nuno J Nunes, and Ecivaldo de Souza Matos. 2021. Guidelines for braindraw conduction: looking at braindraw under the lens of abduction and semiotics. Behaviour & Information Technology 40, 10 (2021), 1035–1054.
Jean Clemisson Santos Rosa. 2017. Design de interaçao multicultural: um framework semioparticipativo para o (re) design da interaçao de softwares educacionais. Master’s thesis. Departamento de Computação. Instituto de Matemática. UFBA.
Elizabeth B-N Sanders and Pieter Jan Stappers. 2008. Co-creation and the new landscapes of design. Co-design 4, 1 (2008), 5–18.
Luciano Augusto Toledo and Guilherme de Farias Shiaishi. 2009. Estudo de caso em pesquisas exploratórias qualitativas: um ensaio para a proposta de protocolo do estudo de caso. Revista da FAE 12, 1 (2009).
Claes Wohlin, Per Runeson, Martin Höst, Magnus C Ohlsson, Björn Regnell, and Anders Wesslén. 2012. Experimentation in software engineering. Springer Science & Business Media.
Robert K Yin. 2015. Estudo de Caso-: Planejamento e métodos. Bookman editora.
Diego Zabot. 2019. (SPIDeKids:) Adapting an Interaction Codesign Process for Deaf or Hard of Hearing Children Participation. Master’s thesis. Departamento de Computação. Instituto de Matemática. UFBA.
Diego Zabot, Saulo Andrade, and Ecivaldo Matos. 2019. Game Design participativo com crianças surdas e com deficiência auditiva: uma experiência no ensino fundamental. In Anais do I Workshop sobre Interação e Pesquisa de Usuários no Desenvolvimento de Jogos. SBC, 49–58.
Maria Cecília Calani Baranauskas, Maria Cecília Martins, and José Armando Valente. 2013. Codesign de Redes Digitais: tecnologia e educação a serviço da inclusão social. Penso Editora.
Alan Cooper, Robert Reimann, and David Cronin. 2007. About face 3: the essentials of interaction design. John Wiley & Sons.
Heloisa Vieira Da Rocha and Maria Cecília Calani Baranauskas. 2003. Design e avaliação de interfaces humano-computador. Unicamp.
Clarisse Sieckenius De Souza. 2005. The semiotic engineering of human-computer interaction. MIT press.
Frans de Waal. 2010. The Age of Empathy: Nature’s Lessons for a Kinder Society: Harmony Books, New York, 2009, 304 pp.
Maurice Friedman. 2001. Martin Buber and Emmanuel Levinas: An Ethical Query. Philosophy Today 45, 1 (2001), 3.
Audrei Gesser. 2009. LIBRAS? que língua é essa: crenças e preconceitos em torno da língua de sinais e da realidade surda. Parábola.
Elaine Hatfield, Richard L Rapson, and Yen-Chi L Le. 2011. Emotional contagion and empathy. The social neuroscience of empathy. (2011), 19.
Maddy Janssens and Chris Steyaert. 2001. From diversity management to alterity politics: Qualifying otherness. HRM Network NL ‘Organizational Renewal: Challenging Human Resource Management 15 (2001).
Jessica Korte, Leigh Ellen Potter, and Sue Nielsen. 2015. An experience in requirements prototyping with young deaf children. Journal of Usability Studies 10, 4 (2015), 195–214.
J Löwgren. 2013. Interaction Design-brief intro, website, 2nd edn, Interaction Design Foundation.
Ecivaldo de Souza Matos. 2013. Dialética da Interação Humano-Computador: tratamento didático do diálogo midiatizado. Ph. D. Dissertation. Universidade de São Paulo.
Michael J Muller, Jean Hallewell Haslwanter, and Tom Dayton. 1997. Participatory practices in the software lifecycle. In Handbook of human-computer interaction. Elsevier, 255–297.
Don Norman. 2013. The design of everyday things: Revised and expanded edition. Basic books.
Gabriel L Pita, Diego Zabot, Jean Rosa, and Ecivaldo Matos. 2017. Adapting the SPIDe to include visually impaired users in interaction design. In Proceedings of the XVI Brazilian Symposium on Human Factors in Computing Systems. 1–4.
Leigh Ellen Potter, Jessica Korte, and Sue Nielsen. 2014. Design with the Deaf: Do Deaf children need their own approach when designing technology?. In Proceedings of the 2014 conference on Interaction design and children. 249–252.
Jenny Preece, Yvonne Rogers, Helen Sharp, David Benyon, Simon Holland, and Tom Carey. 1994. Human-computer interaction. Addison-Wesley Longman Ltd.
Jean CS Rosa and Ecivaldo Matos. 2016. Semio-participatory framework for interaction design of educational software. In Proceedings of the 15th Brazilian Symposium on Human Factors in Computing Systems. 1–10.
Jean CS Rosa, Beatriz B do Rêgo, Filipe A Garrido, Pedro D Valente, Nuno J Nunes, and Ecivaldo Matos. 2020. Interaction design and requirements elicitation integrated through SPIDe: a feasibility study. In Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems. 1–10.
Jean CS Rosa, Pedro D Valente, Leonardo Costa, Nuno J Nunes, and Ecivaldo de Souza Matos. 2021. Guidelines for braindraw conduction: looking at braindraw under the lens of abduction and semiotics. Behaviour & Information Technology 40, 10 (2021), 1035–1054.
Jean Clemisson Santos Rosa. 2017. Design de interaçao multicultural: um framework semioparticipativo para o (re) design da interaçao de softwares educacionais. Master’s thesis. Departamento de Computação. Instituto de Matemática. UFBA.
Elizabeth B-N Sanders and Pieter Jan Stappers. 2008. Co-creation and the new landscapes of design. Co-design 4, 1 (2008), 5–18.
Luciano Augusto Toledo and Guilherme de Farias Shiaishi. 2009. Estudo de caso em pesquisas exploratórias qualitativas: um ensaio para a proposta de protocolo do estudo de caso. Revista da FAE 12, 1 (2009).
Claes Wohlin, Per Runeson, Martin Höst, Magnus C Ohlsson, Björn Regnell, and Anders Wesslén. 2012. Experimentation in software engineering. Springer Science & Business Media.
Robert K Yin. 2015. Estudo de Caso-: Planejamento e métodos. Bookman editora.
Diego Zabot. 2019. (SPIDeKids:) Adapting an Interaction Codesign Process for Deaf or Hard of Hearing Children Participation. Master’s thesis. Departamento de Computação. Instituto de Matemática. UFBA.
Diego Zabot, Saulo Andrade, and Ecivaldo Matos. 2019. Game Design participativo com crianças surdas e com deficiência auditiva: uma experiência no ensino fundamental. In Anais do I Workshop sobre Interação e Pesquisa de Usuários no Desenvolvimento de Jogos. SBC, 49–58.
Publicado
16/10/2023
Como Citar
MATOS, Ecivaldo De Souza; ZABOT, Diego; GARRIDO, Filipe Adeodato; DOS SANTOS, Juliana Maria Oliveira.
Towards alterity in interaction codesign. In: SIMPÓSIO BRASILEIRO SOBRE FATORES HUMANOS EM SISTEMAS COMPUTACIONAIS (IHC), 22. , 2023, Maceió/AL.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2023
.
