Coordination within Conversational Agents with Multiple Sources

  • Vinícius Bitencourt Matos Universidade de São Paulo
  • Ricardo Grava Universidade de São Paulo
  • Rodrigo Tavares Universidade de São Paulo
  • Marcos Menon José Universidade de São Paulo
  • Paulo Pirozelli Universidade de São Paulo
  • Anarosa A. F. Brandão Universidade de São Paulo
  • Sarajane M. Peres Universidade de São Paulo
  • Fábio G. Cozman Universidade de São Paulo


Conversational agents can now operate with language models, rules, ontologies and varied other sources to provide smooth dialogue. However, the coordination of multiple sources in conversational agents is a challenge. We present a mechanism to effectively orchestrate multiple sources in a conversational agent, by relying on a client-server approach with an associated prompt generation module that deals with heterogeneous domain-oriented modules. As a detailed use case, we describe the architecture of a chatbot specialised in topics related to the Brazilian coast, and we study the benefits of our approach.

Palavras-chave: Dialogue agents, Prompt engineering, Natural language dialogue generation, Client-server architectures


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MATOS, Vinícius Bitencourt; GRAVA, Ricardo; TAVARES, Rodrigo; JOSÉ, Marcos Menon; PIROZELLI, Paulo; BRANDÃO, Anarosa A. F.; PERES, Sarajane M.; COZMAN, Fábio G.. Coordination within Conversational Agents with Multiple Sources. In: ENCONTRO NACIONAL DE INTELIGÊNCIA ARTIFICIAL E COMPUTACIONAL (ENIAC), 20. , 2023, Belo Horizonte/MG. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2023 . p. 939-953. ISSN 2763-9061. DOI: