The application of the SAMCurve method for the evaluation of user experience in the use of web systems
Abstract
The spread of the use of web systems, and the subsequent expansion of the use of computers and other digital devices, has generated major problems related to the experience of using corporate web systems, these can be positive or negative, but as experiences and emotions are not events singular, but rather continuous events that occur over time. In this longitudinal study, the UX SAMCurve evaluation method was used, recently developed to evaluate a user experience, focusing on hedonic categories over the time of use of a web system.
Keywords:
Mobile application development, User experience and Human-Computer Interaction, Pattern Recognition
References
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ABES. Associação Brasileira das Empresas de Software (ABES) (2021). Mercado brasileiro de software: Panorama e tendências.
Alves, E. M. (2020). Sistemas computacionais tangíveis e o design da comunicação em contextos educacionais inclusivos. Tese (Doutorado em Ciência da Computação), Universidade Estadual de Campinas, Campinas.
Bradley, Margaret M e Lang, P. J. (1994). Measuring emotion: the self-assessment manikin and the semantic differential. Journal of behavior therapy and experimental psychiatry, 25(1):49–59.
BRASIL (2021). Ministério da Saúde, Conselho Nacional de Saúde - CNS. Recomendação no 036, de 11 de Maio 2020.
Cavalcanti, I. M. F. (2020). Tecnologias em tempos de isolamento social, volume 7. RFB Editora, BELÈM-PA, 1a edition.
Forlizzi, J. and Battarbee, K. (2004). Understanding experience in interactive systems. In Proceedings of the 5th Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques, DIS ’04, page 261–268, New York, NY, USA. Association for Computing Machinery.
Kujala, S., Roto, V., Väänänen-Vainio-Mattila, K., Karapanos, E., and Sinnelä, A. (2011). Ux curve: A method for evaluating long-term user experience. Interacting with computers, 23(5):473–483.
Lazar, J., Feng, J. H., and Hochheiser, H. (2017). Research Methods in Human-Computer Interaction. Elsevier Science.
Norman, D. A. (2006). O design do dia a dia. Anfiteatro, first edition.
Teixeira, F. (2014). Introdução e boas práticas em UX Design. Casa do Código, São Paulo.
Werneck, G. L. and Carvalho, M. S. (2020). A pandemia de covid-19 no brasil: crônica de uma crise sanitária anunciada.
Published
2021-11-10
How to Cite
SILVA, Elvis Leite da; BORTOLETTO, Rodrigo Campos.
The application of the SAMCurve method for the evaluation of user experience in the use of web systems. In: REGIONAL SCHOOL ON INFORMATICS OF MATO GROSSO (ERI-MT), 21. , 2021, Evento Online.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2021
.
p. 98-104.
ISSN 2447-5386.
DOI: https://doi.org/10.5753/eri-mt.2021.18231.
