Construindo Personas e Cenários de uso com Base em Valores: Uma Abordagem da IHC Feminista
Resumo
Introdução: A Interação Humano-Computador Feminista propõe seis qualidades de interação: Advocacia, Autodeterminação, Corporeidade, Ecologia, Participação e Pluralismo. Contudo, estudos indicam que essas qualidades raramente são aplicadas de forma explícita, e há uma escassez de diretrizes práticas para apoiar seu uso no design. Objetivo: Este trabalho tem como objetivo apresentar orientações para a criação de personas e cenários de uso com foco em valores compreendidos como princípios normativos, técnicos ou contextuais que influenciam decisões de design. Metodologia: As diretrizes foram desenvolvidas a partir de estudos anteriores de natureza empírica que incorporaram os princípios da IHC Feminista no processo de design através da lente dos valores. Resultados: Os resultados sugerem que essas diretrizes oferecem uma abordagem promissora para incorporar a perspectiva feminista no design, especialmente quando se trabalha explicitamente com valores.
Palavras-chave:
IHC Feminista, Design Sensível a Valores, Personas, Cenários de Uso, Diretrizes de Design
Referências
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Bardzell, S. e Bardzell, J. (2011). Towards a feminist hci methodology: social science, feminism, and hci. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 11, pages 675–684. ACM.
Bellini, R., Meissner, J., Finnigan, S. M., e Strohmayer, A. (2022). Feminist human–computer interaction: Struggles for past, contemporary and futuristic feminist theories in digital innovation. Feminist Theory, 23(2):143–149.
Chivukula, S. S. e Gray, C. M. (2020). Bardzell’s "feminist hci"legacy: Analyzing citational patterns. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, CHI EA ’20, pages 1–8, New York, NY, USA. Association for Computing Machinery.
Creswell, J. W. e David Creswell, J. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. SAGE Publications, Thousand Oaks, CA, 5 edition.
Czeskis, A., Dermendjieva, I., Yapit, H., Borning, A., Friedman, B., Gill, B., e Kohno, T. (2010). Parenting from the pocket: value tensions and technical directions for secure and private parent-teen mobile safety. In Proceedings of the Sixth Symposium on Usable Privacy and Security, SOUPS ’10, New York, NY, USA. Association for Computing Machinery.
DIgnazio, C., Hope, A., Michelson, B., Churchill, R., e Zuckerman, E. (2016). A feminist hci approach to designing postpartum technologies: when i first saw a breast pump i was wondering if it was a joke. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, CHI16, pages 2612–2622. ACM.
Fiesler, C., Morrison, S., e Bruckman, A. S. (2016). An archive of their own: A case study of feminist hci and values in design. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, CHI ’16, pages 2574–2585, New York, NY, USA. Association for Computing Machinery.
Friedman, B., Hendry, D. G., e Borning, A. (2017). A survey of value sensitive design methods. Foundations and Trends® in Human–Computer Interaction, 11(2):63–125.
Friedman, B., Kahn, P. H., Borning, A., e Huldtgren, A. (2013). Value sensitive design and information systems. In Doorn, N., Schuurbiers, D., van de Poel, I., e Gorman, M. E., editors, Early engagement and new technologies: Opening up the laboratory, pages 55–95. Springer Netherlands, Dordrecht.
Gurung, L. (2020). Feminist standpoint theory: Conceptualization and utility. Dhaulagiri Journal of Sociology and Anthropology, 14:106–115.
Harding, S. (2004). Introduction: Standpoint theory as a site of political, philosophic, and scientific debate. In Harding, S., editor, The Feminist Standpoint Theory Reader: Intellectual and Political Controversies, pages 1–15. Routledge, New York; London.
Hendry, D. G., Friedman, B., e Ballard, S. (2021). Value sensitive design as a formative framework. Ethics and Information Technology, 23:39–44.
Karusala, N. e Kumar, N. (2017). Women’s safety in public spaces: Examining the efficacy of panic buttons in new delhi. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, CHI ’17, pages 3340–3351, New York, NY, USA. Association for Computing Machinery.
Lima, P. R. S. (2025). Qualidades da ihc feminista: Explorando a aplicabilidade no design sensível ao valor. Master’s thesis, Universidade Federal Fluminense.
Lima, P. R. S., Salgado, L. C. d. C., e Bim, S. A. (2023). O primeiro passo do projeto para a interação de uma plataforma de dados abertos com uma perspectiva feminista interseccional. Interfases, (018):65–74.
Madsen, S. e Nielsen, L. (2010). Exploring persona-scenarios - using storytelling to create design ideas. In Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts, pages 57–66. Springer Berlin Heidelberg.
Miaskiewicz, T. e Kozar, K. A. (2011). Personas and user-centered design: How can personas benefit product design processes? Design Studies, 32(5):417–430.
Neris, V. P. A., Rosa, J. C. S., Maciel, C., Pereira, V. C., Galvão, V. F., e Arruda, I. L. (2024). Grandihc-br 2025-2035 - gc4: Sociocultural aspects in human-computer interaction. In Proceedings of the XXIII Brazilian Symposium on Human Factors in Computing Systems, IHC ’24, New York, NY, USA. Association for Computing Machinery.
Nielsen, L. (2004). Engaging Personas and Narrative Scenarios. Samfundslitteratur, Copenhagen.
Ribeiro, K. d. S. F. M. (2020). A gender analysis of interaction in online work meeting tools. In Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems, IHC ’20, New York, NY, USA. Association for Computing Machinery.
Vallet, F., Puchinger, J., Millonig, A., Lamé, G., e Nicolaï, I. (2020). Tangible futures: Combining scenario thinking and personas - a pilot study on urban mobility. Futures, 117:102513.
Vianna, M., Vianna, Y., Adler, I. K., Lucena, B. F., e Russo, B. (2012). Design Thinking: Inovação em Negócios. MJV Press, Rio de Janeiro, 1 edition.
Woelfer, J. P., Iverson, A., Hendry, D. G., Friedman, B., e Gill, B. T. (2011). Improving the safety of homeless young people with mobile phones: values, form and function. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI ’11, pages 1707–1716, New York, NY, USA. Association for Computing Machinery.
Yoo, D., Huldtgren, A., Woelfer, J. P., Hendry, D. G., e Friedman, B. (2013). A value sensitive action-reflection model: evolving a co-design space with stakeholder and designer prompts. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI ’13, pages 419–428, New York, NY, USA. Association for Computing Machinery.
Bardzell, S. e Bardzell, J. (2011). Towards a feminist hci methodology: social science, feminism, and hci. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 11, pages 675–684. ACM.
Bellini, R., Meissner, J., Finnigan, S. M., e Strohmayer, A. (2022). Feminist human–computer interaction: Struggles for past, contemporary and futuristic feminist theories in digital innovation. Feminist Theory, 23(2):143–149.
Chivukula, S. S. e Gray, C. M. (2020). Bardzell’s "feminist hci"legacy: Analyzing citational patterns. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, CHI EA ’20, pages 1–8, New York, NY, USA. Association for Computing Machinery.
Creswell, J. W. e David Creswell, J. (2017). Research design: Qualitative, quantitative, and mixed methods approaches. SAGE Publications, Thousand Oaks, CA, 5 edition.
Czeskis, A., Dermendjieva, I., Yapit, H., Borning, A., Friedman, B., Gill, B., e Kohno, T. (2010). Parenting from the pocket: value tensions and technical directions for secure and private parent-teen mobile safety. In Proceedings of the Sixth Symposium on Usable Privacy and Security, SOUPS ’10, New York, NY, USA. Association for Computing Machinery.
DIgnazio, C., Hope, A., Michelson, B., Churchill, R., e Zuckerman, E. (2016). A feminist hci approach to designing postpartum technologies: when i first saw a breast pump i was wondering if it was a joke. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, CHI16, pages 2612–2622. ACM.
Fiesler, C., Morrison, S., e Bruckman, A. S. (2016). An archive of their own: A case study of feminist hci and values in design. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, CHI ’16, pages 2574–2585, New York, NY, USA. Association for Computing Machinery.
Friedman, B., Hendry, D. G., e Borning, A. (2017). A survey of value sensitive design methods. Foundations and Trends® in Human–Computer Interaction, 11(2):63–125.
Friedman, B., Kahn, P. H., Borning, A., e Huldtgren, A. (2013). Value sensitive design and information systems. In Doorn, N., Schuurbiers, D., van de Poel, I., e Gorman, M. E., editors, Early engagement and new technologies: Opening up the laboratory, pages 55–95. Springer Netherlands, Dordrecht.
Gurung, L. (2020). Feminist standpoint theory: Conceptualization and utility. Dhaulagiri Journal of Sociology and Anthropology, 14:106–115.
Harding, S. (2004). Introduction: Standpoint theory as a site of political, philosophic, and scientific debate. In Harding, S., editor, The Feminist Standpoint Theory Reader: Intellectual and Political Controversies, pages 1–15. Routledge, New York; London.
Hendry, D. G., Friedman, B., e Ballard, S. (2021). Value sensitive design as a formative framework. Ethics and Information Technology, 23:39–44.
Karusala, N. e Kumar, N. (2017). Women’s safety in public spaces: Examining the efficacy of panic buttons in new delhi. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, CHI ’17, pages 3340–3351, New York, NY, USA. Association for Computing Machinery.
Lima, P. R. S. (2025). Qualidades da ihc feminista: Explorando a aplicabilidade no design sensível ao valor. Master’s thesis, Universidade Federal Fluminense.
Lima, P. R. S., Salgado, L. C. d. C., e Bim, S. A. (2023). O primeiro passo do projeto para a interação de uma plataforma de dados abertos com uma perspectiva feminista interseccional. Interfases, (018):65–74.
Madsen, S. e Nielsen, L. (2010). Exploring persona-scenarios - using storytelling to create design ideas. In Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts, pages 57–66. Springer Berlin Heidelberg.
Miaskiewicz, T. e Kozar, K. A. (2011). Personas and user-centered design: How can personas benefit product design processes? Design Studies, 32(5):417–430.
Neris, V. P. A., Rosa, J. C. S., Maciel, C., Pereira, V. C., Galvão, V. F., e Arruda, I. L. (2024). Grandihc-br 2025-2035 - gc4: Sociocultural aspects in human-computer interaction. In Proceedings of the XXIII Brazilian Symposium on Human Factors in Computing Systems, IHC ’24, New York, NY, USA. Association for Computing Machinery.
Nielsen, L. (2004). Engaging Personas and Narrative Scenarios. Samfundslitteratur, Copenhagen.
Ribeiro, K. d. S. F. M. (2020). A gender analysis of interaction in online work meeting tools. In Proceedings of the 19th Brazilian Symposium on Human Factors in Computing Systems, IHC ’20, New York, NY, USA. Association for Computing Machinery.
Vallet, F., Puchinger, J., Millonig, A., Lamé, G., e Nicolaï, I. (2020). Tangible futures: Combining scenario thinking and personas - a pilot study on urban mobility. Futures, 117:102513.
Vianna, M., Vianna, Y., Adler, I. K., Lucena, B. F., e Russo, B. (2012). Design Thinking: Inovação em Negócios. MJV Press, Rio de Janeiro, 1 edition.
Woelfer, J. P., Iverson, A., Hendry, D. G., Friedman, B., e Gill, B. T. (2011). Improving the safety of homeless young people with mobile phones: values, form and function. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI ’11, pages 1707–1716, New York, NY, USA. Association for Computing Machinery.
Yoo, D., Huldtgren, A., Woelfer, J. P., Hendry, D. G., e Friedman, B. (2013). A value sensitive action-reflection model: evolving a co-design space with stakeholder and designer prompts. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI ’13, pages 419–428, New York, NY, USA. Association for Computing Machinery.
Publicado
08/09/2025
Como Citar
LIMA, Patricia Raposo Santana; SALGADO, Luciana Cardoso de Castro; BIM, Sílvia Amélia.
Construindo Personas e Cenários de uso com Base em Valores: Uma Abordagem da IHC Feminista. In: SIMPÓSIO BRASILEIRO SOBRE FATORES HUMANOS EM SISTEMAS COMPUTACIONAIS (IHC), 24. , 2025, Belo Horizonte/MG.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2025
.
p. 1538-1564.
DOI: https://doi.org/10.5753/ihc.2025.10909.
