Conversational agents for seniors, the Guardian platform

• Andressa Ferreira State University of Ceará
• Adson Damasceno State University of Ceará
• José Moraes State University of Ceará
• Mariela Cortés State University of Ceará
• Francisco Oliveira State University of Ceará

DOI: https://doi.org/10.5753/ihc.2019.8386

Abstract

With increasing of life expectancy innovative solutions that ensure well-being of the seniors become most needed. In this context, in order to deny the main difficulties reported by the senior public with the use of mobile devices, we propose a technology entirely based on voice interactions and we name this project of Guardian. The essence of the project is to provide, through a mobile application, a platform with a set of intelligent agents focused on the well-being of the older adults. In this work the mains objectives to analyze and evaluate the usability of the Guardian and the cultural impacts of the technology. For the data collection, video recordings were used, a questionnaire that identifies the socio-technological profile of the research participants and the system usability scale (SUS).

Keywords: Seniors, Voice interaction, Conversational agent

References

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