Uso de Ontologias para Agentes Conversacionais no Contexto de Ensino-Aprendizagem: Uma Revisão Sistemática da Literatura
Resumo
Este artigo apresenta uma Revisão Sistemática da Literatura (RSL) com o objetivo de verificar a contribuição das Ontologias para os Agentes Conversacionais (AC) no contexto de ensino-aprendizagem. Os resultados apontam que o uso das Ontologias nos ACs é promissor, pois possibilitam atuações em diferentes domínios, com diferentes métodos de interação, inclusão de aspectos de afetividade, e a necessidade de atender a requisitos não funcionais como usabilidade e performance. Apesar dos benefícios encontrados, sabe-se que é oneroso a criação das ontologias. Entretanto, destaca-se a necessidade da continuidade da pesquisa em uma abordagem prática e experimental visando buscar os limites da atuação de tais sistemas em situações reais.
Palavras-chave:
Ontologias, Agentes Conversacionais, Ensino-Aprendizagem
Referências
Abdelkefi, M. and Kallel, I. (2016). Conversational agent for mobile-learning: A review and a proposal of a multilanguage text-to-speech agent, "mobispeech". In Research Challenges in Information Science (RCIS), pages 1–6.
Al-Zubaide, H. and Issa, A. A. (2011). Ontbot: Ontology based chatbot. In Innovation in Information & Communication Technology (ISIICT), 2011 Fourth International Symposium on, pages 7–12. IEEE.
Augello, A., Scriminaci, M., Gaglio, S., and Pilato, G. (2011). A modular framework for versatile conversational agent building. In Complex, Intelligent and Software Intensive Systems (CISIS), 2011 International Conference on, pages 577–582. IEEE.
Dobrila, T.-A. (2009). From semantic web knowledge to a functional conversational agent: A practical approach.
Fabian, R., Craciunean, V., and Popa, E. M. (2006). Intelligent system modeling with ̆ total fuzzy grammars. In Proceedings of the 8th WSEAS international conference on Mathematical methods and computational techniques in electrical engineering, pages 82–87. World Scientific and Engineering Academy and Society (WSEAS).
Fonte, F. A. M., Burguillo, J. C., and Nistal, M. L. (2012). An intelligent tutoring module controlled by bdi agents for an e-learning platform. Expert Systems with Applications, 39(8):7546–7554.
Francisco, R., Júnior, C. P., and Ambrósio, A. P. (2016). Juiz online no ensino de programação introdutória - uma revisão sitemática da literautra. In SBIE - Brazilian Symposium on Computers in Education, volume 27, page 11.
Freitas, H., Cury, D., and de Menezes, C. S. (2014). From ontologies to question-answer pairs - a template language for automated and customizable transformations. In New Perspectives in Information Systems and Technologies, pages 61–70. Springer.
Hussain, A., Cambria, E., Mazzocco, T., Grassi, M., Wang, Q.-F., and Durrani, T. (2012). Towards imaca: Intelligent multimodal affective conversational agent. In International Conference on Neural Information Processing, pages 656–663. Springer.
Kitchenham, B. (2004). Procedures for performing systematic reviews. Keele, UK, Keele University, 33(2004):1–26.
Lundqvist, K. O., Pursey, G., and Williams, S. (2013). Design and implementation of conversational agents for harvesting feedback in elearning systems. In European Conference on Technology Enhanced Learning, pages 617–618. Springer.
Macías-Galindo, D., Wong, W., Cavedon, L., and Thangarajah, J. (2011). Using a lexical dictionary and a folksonomy to automatically construct domain ontologies. In Australasian Joint Conference on Artificial Intelligence, pages 638–647. Springer.
Moraes, S. and Machado, R. (2016). Chatterbot for education: a study based on formal concept analysis for instructional material recommendation. In Brazilian Symposium on Computers in Education (Simpósio Brasileiro de Informática na Educação-SBIE), volume 27, page 1347.
Moreno, F., Manfio, E., Barbosa, C. R., and Brancher, J. D. (2015). Tical: Chatbot sobre o atlas linguístico do brasil no whatsapp. In Brazilian Symposium on Computers in Education (Simpósio Brasileiro de Informática na Educação-SBIE), volume 26, page 279.
Morrison, D. M. and Rus, V. (2013). The scholar legacy: A new look at the affordances of semantic networks for conversational agents in intelligent tutoring systems. In AIED Workshops.
Ong, E. C. J. and Soriano, Z. C. (2014). A conversational agent to shift students’ affect state. In International Workshop on Empathic Computing, pages 86–97. Springer.
Ortony, A., Clore, G. L., and Collins, A. (1990). The cognitive structure of emotions. Cambridge university press.
Palangana, I. C. (2015). Desenvolvimento e aprendizagem em Piaget e Vigotski: a relevância do social. Summus Editorial.
Serban, I. V., Sordoni, A., Bengio, Y., Courville, A., and Pineau, J. (2016). Building end-to-end dialogue systems using generative hierarchical neural network models. In Thirtieth AAAI Conference on Artificial Intelligence.
Serón, F. J. and Bobed, C. (2016). Vox system: a semantic embodied conversational agent exploiting linked data. Multimedia Tools and Applications, 75(1):381–404.
Teixeira, C. A. N. and Cukierman, H. L. (2008). Modernidade, universalismo e assimetrias. Scientia, 19(2):94–101.
Al-Zubaide, H. and Issa, A. A. (2011). Ontbot: Ontology based chatbot. In Innovation in Information & Communication Technology (ISIICT), 2011 Fourth International Symposium on, pages 7–12. IEEE.
Augello, A., Scriminaci, M., Gaglio, S., and Pilato, G. (2011). A modular framework for versatile conversational agent building. In Complex, Intelligent and Software Intensive Systems (CISIS), 2011 International Conference on, pages 577–582. IEEE.
Dobrila, T.-A. (2009). From semantic web knowledge to a functional conversational agent: A practical approach.
Fabian, R., Craciunean, V., and Popa, E. M. (2006). Intelligent system modeling with ̆ total fuzzy grammars. In Proceedings of the 8th WSEAS international conference on Mathematical methods and computational techniques in electrical engineering, pages 82–87. World Scientific and Engineering Academy and Society (WSEAS).
Fonte, F. A. M., Burguillo, J. C., and Nistal, M. L. (2012). An intelligent tutoring module controlled by bdi agents for an e-learning platform. Expert Systems with Applications, 39(8):7546–7554.
Francisco, R., Júnior, C. P., and Ambrósio, A. P. (2016). Juiz online no ensino de programação introdutória - uma revisão sitemática da literautra. In SBIE - Brazilian Symposium on Computers in Education, volume 27, page 11.
Freitas, H., Cury, D., and de Menezes, C. S. (2014). From ontologies to question-answer pairs - a template language for automated and customizable transformations. In New Perspectives in Information Systems and Technologies, pages 61–70. Springer.
Hussain, A., Cambria, E., Mazzocco, T., Grassi, M., Wang, Q.-F., and Durrani, T. (2012). Towards imaca: Intelligent multimodal affective conversational agent. In International Conference on Neural Information Processing, pages 656–663. Springer.
Kitchenham, B. (2004). Procedures for performing systematic reviews. Keele, UK, Keele University, 33(2004):1–26.
Lundqvist, K. O., Pursey, G., and Williams, S. (2013). Design and implementation of conversational agents for harvesting feedback in elearning systems. In European Conference on Technology Enhanced Learning, pages 617–618. Springer.
Macías-Galindo, D., Wong, W., Cavedon, L., and Thangarajah, J. (2011). Using a lexical dictionary and a folksonomy to automatically construct domain ontologies. In Australasian Joint Conference on Artificial Intelligence, pages 638–647. Springer.
Moraes, S. and Machado, R. (2016). Chatterbot for education: a study based on formal concept analysis for instructional material recommendation. In Brazilian Symposium on Computers in Education (Simpósio Brasileiro de Informática na Educação-SBIE), volume 27, page 1347.
Moreno, F., Manfio, E., Barbosa, C. R., and Brancher, J. D. (2015). Tical: Chatbot sobre o atlas linguístico do brasil no whatsapp. In Brazilian Symposium on Computers in Education (Simpósio Brasileiro de Informática na Educação-SBIE), volume 26, page 279.
Morrison, D. M. and Rus, V. (2013). The scholar legacy: A new look at the affordances of semantic networks for conversational agents in intelligent tutoring systems. In AIED Workshops.
Ong, E. C. J. and Soriano, Z. C. (2014). A conversational agent to shift students’ affect state. In International Workshop on Empathic Computing, pages 86–97. Springer.
Ortony, A., Clore, G. L., and Collins, A. (1990). The cognitive structure of emotions. Cambridge university press.
Palangana, I. C. (2015). Desenvolvimento e aprendizagem em Piaget e Vigotski: a relevância do social. Summus Editorial.
Serban, I. V., Sordoni, A., Bengio, Y., Courville, A., and Pineau, J. (2016). Building end-to-end dialogue systems using generative hierarchical neural network models. In Thirtieth AAAI Conference on Artificial Intelligence.
Serón, F. J. and Bobed, C. (2016). Vox system: a semantic embodied conversational agent exploiting linked data. Multimedia Tools and Applications, 75(1):381–404.
Teixeira, C. A. N. and Cukierman, H. L. (2008). Modernidade, universalismo e assimetrias. Scientia, 19(2):94–101.
Publicado
30/10/2017
Como Citar
PEREIRA JÚNIOR, Cleon X.; FRANCISCO, Rodrigo E.; SILVA, Luciane de F.; VEIGA, Ernesto F.; DORÇA, Fabiano A.; FERNANDES, Márcia A..
Uso de Ontologias para Agentes Conversacionais no Contexto de Ensino-Aprendizagem: Uma Revisão Sistemática da Literatura. In: SIMPÓSIO BRASILEIRO DE INFORMÁTICA NA EDUCAÇÃO (SBIE), 28. , 2017, Recife/PE.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2017
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p. 183-192.
DOI: https://doi.org/10.5753/cbie.sbie.2017.183.
