Integrating ChatGPT in Project Management Education: Benefits and Challenges in the Academic Environment

• Ana Carolina Oran UFAM
• Letícia Braga Montenegro UFAM
• Hellmut Alencar Schuster UFAM
• José Carlos Duarte UFAM
• Williamson Silva UNIPAMPA
• Rayfran Rocha Lima Cesar School

Resumo

CONTEXT: Teaching project management is complex, and students often do not feel engaged or motivated. Professors can use many initiatives to improve the teaching and learning process. Tools like ChatGPT, when integrated into education, have generated considerable interest due to their potential to enrich students’ learning experiences. GOAL: This paper analyzes the impacts of using ChatGPT as a complementary tool in teaching Project Management in the Software Engineering course, highlighting its benefits and challenges. METHOD: We performed an exploratory study to identify the effects of using ChatGPT in teaching project management, evaluating learning, productivity, teamwork, student perceptions, and future expectations. RESULTS: The results indicate that ChatGPT contributed to improving content comprehension, developing critical skills, accelerating production, improving collaboration and communication, and increasing student engagement. However, challenges related to misuse and dependence on the tool were also identified. CONCLUSION: The integration of ChatGPT in teaching project management has shown promise, promoting a richer and more collaborative learning experience. The insights obtained provide directions for future implementations and research on the use of AI in project management education.

Palavras-chave: Project management education, Software project management, ChatGPT, AI-assisted learning, Software engineering