Impactos do Isolamento Social provocado pela pandemia de COVID-19 na Relação entre Comunicação Informal e Proximidade Física
Resumo
Este trabalho visa analisar como a relação entre a comunicação informal e a proximidade física foi afetada no contexto da pandemia de COVID-19. A pesquisa foi realizada através de um survey com profissionais de tecnologia da informação com 188 respostas válidas. A análise dos dados mostrou que a proximidade física existente anteriormente à pandemia favoreceu a existência de interações sociais entre os envolvidos, contudo esta proximidade não foi capaz de manter sua relação com a comunicação informal de forma significativa durante a pandemia.Referências
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Bleakley, Anna & Rough, Daniel & Edwards, Justin & Doyle, Philip & Dumbleton, Odile & Clark, Leigh & Rintel, Sean & Wade, Vincent & Cowan, Benjamin. (2021). Bridging Social Distance During Social Distancing: Exploring Social Talk and Remote Collegiality in Video Conferencing. Human-Computer Interaction. 1-29. 10.1080/07370024.2021.1994859.
Byrne BM. Structural equation modeling with AMOS: Basic concepts, applications, and programming (2nd ed.). New York: Routledge, 2001.
Cruz, Armando, Hugo Paredes, Leonel Morgado, and Paulo Martins. "Non-verbal Aspects of Collaboration in Virtual Worlds: A CSCW Taxonomy-development Proposal Integrating the Presence Dimension." JUCS - Journal of Universal Computer Science 27.9 (2021): 913-54. Web.
Desimone, L. M., & le Floch, K. C. (2004). Are we asking the right questions? Using cognitive interviews to improve surveys in education research. Education Evaluation and Policy Analysis, 26, 1-22.
Feist, Jess; Feist, Gregory J.; Roberts, Tomi-Ann. Teorias da personalidade. 8. ed. Porto Alegre: AMGH, 2015.
Fornell, C.; Larcker, D. F. Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-51, 1981.
Groves, R. M., Fowler, F. J. J., Couper, M. P., Lepkowski, J. M., Singer, E., & Tourangeau, R. (2009). Survey methodology (2nd ed.). New York, NY: Wiley.
Hulland, J. Use of Partial Least Squares (PLS) in Strategic Management Research: A Review of Four Recent Studies. Strategic Management Journal, 20(2), 195-202, 1999.
Kaushik, M., & Guleria, N. (2020). The impact of pandemic covid-19 in workplace. EuropeanJournal of Business and Management, 12(15), 9-18
Kraut, Robert E. et al. Informal communication in organizations: form, function and technology. In: OSKAMP, Stuart; SPACAPAN, Shirlynn (Ed). Human reactions to technology. The Claremont Symposium on Applies Social Psychology. Beverly Hills, CA: Sage, 1990.
Kraut, Robert & Egido, Carmen & Galegher, Jolene. (1988). Patterns of Contact and Communication in Scientific Research Collaboration. Proceedings of the 1988 ACM Conference on Computer-Supported Cooperative Work. 10.1145/62266.62267.
Machado, Letícia., C. Caldeira, M. Gattermann Perin and C. de Souza, "Gendered Experiences of Software Engineers During the COVID-19 Crisis" in IEEE Software, vol. 38, no. 02, pp. 38-44, 2021.
Maloney, Divine & Freeman, Guo & Wohn, Donghee. (2020). "Talking without a Voice": Understanding Non-verbal Communication in Social Virtual Reality. Proceedings of the ACM on Human-Computer Interaction. 4. 1-25. 10.1145/3415246.
Marshall, Greg & Michaels, Charles & Mulki, Jay. (2007). Workplace isolation: Exploring the construct and its measurement. Psychology and Marketing. 24. 195 - 223. 10.1002/mar.20158.
Nwinyokpugi, Patrick. (2018). Managing Informal Communication for Enterprise Productivity. IOSR Journal Of Humanities And Social Science (IOSR - JHSS). 23. 28-35. 10.9790/0837-2302012835.
Olson, Gary & Olson, Judith. (2000). Distance Matters. Human-Computer Interaction. 15. 139-178. 10.1207/S15327051HCI1523_4.
Röcker, Carsten. (2012). Informal Communication and Awareness in Virtual Teams - Why We Need Smart Technologies to Support Distributed Teamwork. Communications in Information Science and Management Engineering. 2. 1 - 15.
Smite, D., Tkalich, A., Moe, N. B., Papatheocharous, E., Klotins, E., & Buvik, M. P. (2022). Changes in perceived productivity of software engineers during COVID-19 pandemic: The voice of evidence. The Journal of systems and software, 186, 111197. https://doi.org/10.1016/j.jss.2021.111197
Stephanie Teasley, Lisa Covi, M. S. Krishnan, and Judith S. Olson. 2000. How does radical collocation help a team succeed? In Proceedings of the 2000 ACM conference on Computer supported cooperative work (CSCW 00). Association for Computing Machinery, DOI: https://doi.org/10.1145/358916.359005 New York, NY, USA, 339-346.
Van den Berg, Lisanne & van Woudenberg-Swicegood, Amie & van Middelkoop, Daniel. (2020). Virtueel samenwerken in teams: Voor- en nadelen van virtueel teamwerk en wat je daar in de praktijk mee kunt.
Winslow CJ, Sabat IE, Anderson AJ, Kaplan SA, Miller SJ. Development of a Measure of Informal Workplace Social Interactions. Front Psychol. 2019;10:2043. Published 2019 Sep 20. doi:10.3389/fpsyg.2019.02043.
Publicado
25/04/2022
Como Citar
CARDOSO, Reinaldo; PERIN, Marcelo G.; MACHADO, Leticia; DE SOUZA, Cleidson.
Impactos do Isolamento Social provocado pela pandemia de COVID-19 na Relação entre Comunicação Informal e Proximidade Física. In: SIMPÓSIO BRASILEIRO DE SISTEMAS COLABORATIVOS (SBSC), 17. , 2022, Online.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2022
.
p. 105-118.
ISSN 2326-2842.
DOI: https://doi.org/10.5753/sbsc.2022.19480.
