Avaliação do Suporte à Percepção em Ferramentas Colaborativas de Apoio ao Desenvolvimento de Software
Resumo
Metodologias ágeis e a crescente distribuição geográfica das equipes têm impulsionado grandes transformações no ambiente de desenvolvimento de software nas últimas décadas. Ferramentas colaborativas surgem como soluções essenciais para otimizar processos, melhorar a comunicação e coordenar esforços entre os membros das equipes. Dessa forma, a implementação de sistemas colaborativos eficazes se torna crucial para garantir a produtividade, a qualidade e o sucesso dos projetos. Este estudo busca avaliar o suporte à colaboração fornecido pelas ferramentas utilizadas em ambientes de desenvolvimento de software, sob a perspectiva dos usuários. Avaliamos alguns ambientes colaborativos adotados pelas equipes de desenvolvimento, analisado o suporte aos aspectos de colaboração contextual e do espaço de trabalho compartilhado. Como resultado, percebemos que a capacidade do indivíduo em reconhecer e se apropriar de mecanismos de percepção depende de suas próprias habilidades e familiaridade com o ambiente.
Referências
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COLLAZOS, C. A. et al. Descriptive theory of awareness for groupware development. Journal of Ambient Intelligence and Humanized Computing, v. 10, n. 12, p. 4789–4818, 2019. ISSN 1868-5137.
CONCENTIUS, S.; MANTAU, M. J. Avaliação do suporte à percepção em ferramentas colaborativas de apoio ao desenvolvimento de software: Repositório de artefatos. In: Zenodo Repository. DOI: 10.5281/zenodo.15285691, Zenodo, 2025.
da Silva Estácio, B. J.; PRIKLADNICKI, R. Distributed pair programming: A systematic literature review. Information and Software Technology, v. 63, p. 1–10, 2015. ISSN 0950-5849.
DEVELLIS, R. F. Scale development: Theory and applications. 4th. ed. London, UK: Sage Publications, Inc, 2016. v. 26. (Applied Social Research Methods, v. 26). ISBN 9781506341569.
DOURISH, P.; BELLOTTI, V. Awareness and coordination in shared workspaces. In: Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work. New York, NY, USA: Association for Computing Machinery, 1992. (CSCW ’92), p. 107–114. ISBN 0897915429.
ELLIS, C.; GIBBS, S.; REIN, G. Groupware some issues and experiences. Communications of the ACM, ACM New York, NY, USA, v. 34, n. 1, p. 38–58, 1991. ISSN 0001-0782.
FUKS, H. et al. The 3c collaboration model. In: Encyclopedia of E-collaboration. Pennsylvania, USA: IGI Global, 2008.
GEORGE, J. F. Groupware. In: BIDGOLI, H. (Ed.). Encyclopedia of Information Systems. New York, NY, USA: Elsevier, 2003. p. 509–518. ISBN 978-0-12-227240-0.
GROSS, T. Supporting effortless coordination: 25 years of awareness research. Computer Supported Cooperative Work, v. 22, n. 4-6, p. 425–474, 2013. ISSN 0925-9724.
GUTWIN, C.; BARJAWI, M.; PINELLE, D. The emergence of high-speed interaction and coordination in a (formerly) turn-based groupware game. In: Proceedings of the 19th International Conference on Supporting Group Work. New York, NY, USA: Association for Computing Machinery, 2016. (GROUP ’16), p. 277–286. ISBN 9781450342766.
MANTAU, M. J.; BENITTI, F. B. V. Awareness support in collaborative system: Reviewing last 10 years of cscw research. In: 2022 IEEE 25th International Conference on Computer Supported Cooperative Work in Design (CSCWD). Hangzhou, China: IEEE, 2022. p. 564–569.
MANTAU, M. J.; BENITTI, F. B. V. Towards an awareness taxonomy. In: 2022 IEEE 25th International Conference on Computer Supported Cooperative Work in Design (CSCWD). Hangzhou, China: IEEE, 2022. p. 495–500.
MANTAU, M. J.; BENITTI, F. B. V. The awareness assessment model: measuring the awareness and collaboration support over the participant’s perspective. In: Anais do XVIII Simpósio Brasileiro de Sistemas Colaborativos. Rio de Janeiro, RJ: SBC, 2023. p. 30–43.
MANTAU, M. J.; BENITTI, F. B. V. The awareness assessment model repository. In: Zenodo Repository. DOI: 10.5281/zenodo.8298950, Zenodo, 2023.
MANTAU, M. J.; BENITTI, F. B. V. The awareness assessment model: measuring awareness and collaboration support over participant’s perspective. Universal Access in the Information Society, Springer Science and Business Media LLC, mar 2024. ISSN 1615-5297.
MOLINA, A. I. et al. Awareness support in collaborative programming tools: An evaluation based on programmer’s perception and eye tracking. Journal of Systems and Software, v. 220, p. 112276, 2025. ISSN 0164-1212.
ROGERS, Y.; SHARP, H.; PREECE, J. Design de interação. Porto Alegre, RS, BR: Bookman Editora, 2013.
SAMEJIMA, F. Estimation of latent ability using a response pattern of graded scores. Psychometrika monograph supplement, 1969.
SCHMIDT, K. The problem with ‘awareness’: Introductory remarks on ‘awareness in cscw’. Computer Supported Cooperative Work (CSCW), v. 11, n. 3, p. 285–298, Sep 2002. ISSN 1573-7551.
SILVA, L.; MENDES, A. J.; GOMES, A. Computer-supported collaborative learning in programming education: A systematic literature review. In: 2020 IEEE Global Engineering Education Conference (EDUCON). Porto, Portugal: IEEE, 2020. p. 1086–1095.
STANDARDIZATION, I. O. for. Systems and software engineering - Systems and software Quality Requirements and Evaluation (SQuaRE) - Evaluation process. Geneva, CH, 2011. v. 1.
TENENBERG, J.; ROTH, W.-M.; SOCHA, D. From i-awareness to we-awareness in cscw. Computer Supported Cooperative Work (CSCW), v. 25, n. 4, p. 235–278, 10 2016. ISSN 1573-7551.
THISSEN, D.; WAINER, H. Test Scoring. New York, NY, USA: Routledge, 2001.
WOHLIN, C. Guidelines for snowballing in systematic literature studies and a replication in software engineering. In: Proceedings of the 18th International Conference on Evaluation and Assessment in Software Engineering. New York, NY, USA: Association for Computing Machinery, 2014. (EASE ’14), p. 1–10. ISBN 9781450324762.
WOHLIN, C. et al. Experimentation in software engineering: an introduction. New York, NY, USA: Springer Science & Business Media, 2012.
BARBOSA, S.; SILVA, B. Interação humano-computador. Rio de Janeiro, RJ: Elsevier Brasil, 2010.
CAI, L. Metropolis-hastings robbins-monro algorithm for confirmatory item factor analysis. Journal of Educational and Behavioral Statistics, American Educational Research Association (AERA), v. 35, n. 3, p. 307–335, 6 2010. ISSN 1935-1054.
CHALMERS, R. P. mirt: A multidimensional item response theory package for therenvironment. Journal of Statistical Software, Foundation for Open Access Statistic, v. 48, n. 6, 2012. ISSN 1548-7660.
COLLAZOS, C. A. et al. Descriptive theory of awareness for groupware development. Journal of Ambient Intelligence and Humanized Computing, v. 10, n. 12, p. 4789–4818, 2019. ISSN 1868-5137.
CONCENTIUS, S.; MANTAU, M. J. Avaliação do suporte à percepção em ferramentas colaborativas de apoio ao desenvolvimento de software: Repositório de artefatos. In: Zenodo Repository. DOI: 10.5281/zenodo.15285691, Zenodo, 2025.
da Silva Estácio, B. J.; PRIKLADNICKI, R. Distributed pair programming: A systematic literature review. Information and Software Technology, v. 63, p. 1–10, 2015. ISSN 0950-5849.
DEVELLIS, R. F. Scale development: Theory and applications. 4th. ed. London, UK: Sage Publications, Inc, 2016. v. 26. (Applied Social Research Methods, v. 26). ISBN 9781506341569.
DOURISH, P.; BELLOTTI, V. Awareness and coordination in shared workspaces. In: Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work. New York, NY, USA: Association for Computing Machinery, 1992. (CSCW ’92), p. 107–114. ISBN 0897915429.
ELLIS, C.; GIBBS, S.; REIN, G. Groupware some issues and experiences. Communications of the ACM, ACM New York, NY, USA, v. 34, n. 1, p. 38–58, 1991. ISSN 0001-0782.
FUKS, H. et al. The 3c collaboration model. In: Encyclopedia of E-collaboration. Pennsylvania, USA: IGI Global, 2008.
GEORGE, J. F. Groupware. In: BIDGOLI, H. (Ed.). Encyclopedia of Information Systems. New York, NY, USA: Elsevier, 2003. p. 509–518. ISBN 978-0-12-227240-0.
GROSS, T. Supporting effortless coordination: 25 years of awareness research. Computer Supported Cooperative Work, v. 22, n. 4-6, p. 425–474, 2013. ISSN 0925-9724.
GUTWIN, C.; BARJAWI, M.; PINELLE, D. The emergence of high-speed interaction and coordination in a (formerly) turn-based groupware game. In: Proceedings of the 19th International Conference on Supporting Group Work. New York, NY, USA: Association for Computing Machinery, 2016. (GROUP ’16), p. 277–286. ISBN 9781450342766.
MANTAU, M. J.; BENITTI, F. B. V. Awareness support in collaborative system: Reviewing last 10 years of cscw research. In: 2022 IEEE 25th International Conference on Computer Supported Cooperative Work in Design (CSCWD). Hangzhou, China: IEEE, 2022. p. 564–569.
MANTAU, M. J.; BENITTI, F. B. V. Towards an awareness taxonomy. In: 2022 IEEE 25th International Conference on Computer Supported Cooperative Work in Design (CSCWD). Hangzhou, China: IEEE, 2022. p. 495–500.
MANTAU, M. J.; BENITTI, F. B. V. The awareness assessment model: measuring the awareness and collaboration support over the participant’s perspective. In: Anais do XVIII Simpósio Brasileiro de Sistemas Colaborativos. Rio de Janeiro, RJ: SBC, 2023. p. 30–43.
MANTAU, M. J.; BENITTI, F. B. V. The awareness assessment model repository. In: Zenodo Repository. DOI: 10.5281/zenodo.8298950, Zenodo, 2023.
MANTAU, M. J.; BENITTI, F. B. V. The awareness assessment model: measuring awareness and collaboration support over participant’s perspective. Universal Access in the Information Society, Springer Science and Business Media LLC, mar 2024. ISSN 1615-5297.
MOLINA, A. I. et al. Awareness support in collaborative programming tools: An evaluation based on programmer’s perception and eye tracking. Journal of Systems and Software, v. 220, p. 112276, 2025. ISSN 0164-1212.
ROGERS, Y.; SHARP, H.; PREECE, J. Design de interação. Porto Alegre, RS, BR: Bookman Editora, 2013.
SAMEJIMA, F. Estimation of latent ability using a response pattern of graded scores. Psychometrika monograph supplement, 1969.
SCHMIDT, K. The problem with ‘awareness’: Introductory remarks on ‘awareness in cscw’. Computer Supported Cooperative Work (CSCW), v. 11, n. 3, p. 285–298, Sep 2002. ISSN 1573-7551.
SILVA, L.; MENDES, A. J.; GOMES, A. Computer-supported collaborative learning in programming education: A systematic literature review. In: 2020 IEEE Global Engineering Education Conference (EDUCON). Porto, Portugal: IEEE, 2020. p. 1086–1095.
STANDARDIZATION, I. O. for. Systems and software engineering - Systems and software Quality Requirements and Evaluation (SQuaRE) - Evaluation process. Geneva, CH, 2011. v. 1.
TENENBERG, J.; ROTH, W.-M.; SOCHA, D. From i-awareness to we-awareness in cscw. Computer Supported Cooperative Work (CSCW), v. 25, n. 4, p. 235–278, 10 2016. ISSN 1573-7551.
THISSEN, D.; WAINER, H. Test Scoring. New York, NY, USA: Routledge, 2001.
WOHLIN, C. Guidelines for snowballing in systematic literature studies and a replication in software engineering. In: Proceedings of the 18th International Conference on Evaluation and Assessment in Software Engineering. New York, NY, USA: Association for Computing Machinery, 2014. (EASE ’14), p. 1–10. ISBN 9781450324762.
WOHLIN, C. et al. Experimentation in software engineering: an introduction. New York, NY, USA: Springer Science & Business Media, 2012.
Publicado
02/06/2025
Como Citar
CONCENTIUS, Suelyn; MANTAU, Márcio J..
Avaliação do Suporte à Percepção em Ferramentas Colaborativas de Apoio ao Desenvolvimento de Software. In: SIMPÓSIO BRASILEIRO DE SISTEMAS COLABORATIVOS (SBSC), 20. , 2025, Manaus/AM.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2025
.
p. 244-266.
ISSN 2326-2842.
DOI: https://doi.org/10.5753/sbsc.2025.6547.
