Uso de Chatbots Personalizados para Monitoração do Desaprendizado e Esquecimento de Idosos
Resumo
Com o envelhecimento da população mundial, problemas na área da saúde como o comprometimento cognitivo, precisam de atenção. Trabalhos relacionados ao tema mostram que os avanços na área de inteligência artificial, permite o uso de tecnologias, como os chatbots, para automatizar o diálogo e estimular as habilidades cognitivas dos usuários. Sendo assim, este artigo descreve um desenho de pesquisa para o uso de chatbots personalizados aplicados na monitoração do esquecimento e desaprendizado de idosos. Através da abordagem Design Science Research, foram apresentados os principais elementos e etapas para garantir a contribuição científica e tecnológica do presente estudo.Referências
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Constantin, A., Lai, C., Farrow, E., Alex, B., Pel-Littel, R., Nap, H. H., and Jeuring, J. (2019). ”why is the doctor a man”reactions of older adults to a virtual training doctor. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, pages 1–6.
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El Kamali, M., Angelini, L., Caon, M., Andreoni, G., Khaled, O. A., and Mugellini, E. (2018). Towards the nestore e-coach: a tangible and embodied conversational agent for older adults. In Proceedings of the 2018 ACM International Joint Conference and 2018 International Symposium on Pervasive and Ubiquitous Computing and Wearable Computers, pages 1656–1663.
Fasola, J. and Mataric, M. J. (2012). Using socially assistive human–robot interaction to motivate physical exercise for older adults. volume 100, pages 2512–2526. IEEE.
Fielding, B., Kinghorn, P., Mistry, K., and Zhang, L. (2016). An enhanced intelligent agent with image description generation. In International Conference on Intelligent Virtual Agents, pages 110–119.
Griol, D. and Callejas, Z. (2016). Mobile conversational agents for context-aware care applications. volume 8, pages 336–356. Springer.
Griol, D. and Molina, J. M. (2015). An ambient assisted living mobile application for helping people with alzheimer. In International conference on practical applications of agents and multi-agent systems, pages 3–14.
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Kidd, C. D., Taggart, W., and Turkle, S. (2006). A sociable robot to encourage social interaction among the elderly. In Proceedings 2006 IEEE International Conference on Robotics and Automation, 2006. ICRA 2006., pages 3972–3976.
Kocaballi, A. B., Berkovsky, S., Quiroz, J. C., Laranjo, L., Tong, H. L., Rezazadegan, D., Briatore, A., and Coiera, E. (2019). The personalization of conversational agents in health care: Systematic review. volume 21, page e15360.
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Mostajeran, F., Steinicke, F., Ariza Nunez, O. J., Gatsios, D., and Fotiadis, D. (2020). Augmented reality for older adults: Exploring acceptability of virtual coaches for home-based balance training in an aging population. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, pages 1–12.
Oi, F., Kurillo, G., Obdrzálek, S., Bajcsy, R., Jimison, H. B., and Pavel, M. (2015). Design and evaluation of an interactive exercise coaching system for older adults: lessons learned. volume 20, pages 201–212. IEEE.
Pereira, J. and Daz (2019). Using health chatbots for behavior change: A mapping study,. volume 43.
Pimentel, M., Filippo, D., and Santos, T. M. (2020). Design science research: pesquisa cientíca atrelada ao design de artefatos. volume 3, pages 37–61.
Salichs, M. A., Encinar, I. P., Salichs, E., Castro-González, íA., and Malfaz, M. (2016). Study of scenarios and technical requirements of a social assistive robot for alzheimer’s disease patients and their caregivers. volume 8, pages 85–102. Springer.
Sanders, J. and Martin-Hammond, A. (2019). Exploring autonomy in the design of an intelligent health assistant for older adults. In Proceedings of the 24th International Conference on Intelligent User Interfaces: Companion, pages 95–96.
Tsai, Y.-T. and Lin, W.-A. (2018a). Design of an intelligent cognition assistant for people In 2018 IEEE 20th International Conference on High with cognitive impairment. Performance Computing and Communications; IEEE 16th International Conference on Smart City; IEEE 4th International Conference on Data Science and Systems (HPCC/SmartCity/DSS), pages 1207–1212.
Tsai, Y.-T. and Lin, W.-A. (2018b). Design of an intelligent cognition assistant for people In 2018 IEEE 20th International Conference on High with cognitive impairment. Performance Computing and Communications; IEEE 16th International Conference on Smart City; IEEE 4th International Conference on Data Science and Systems (HPCC/SmartCity/DSS), pages 1207–1212.
Wada, K., Shibata, T., Saito, T., Sakamoto, K., and Tanie, K. (2005). Psychological and social effects of one year robot assisted activity on elderly people at a health service In Proceedings of the 2005 IEEE international conference on facility for the aged. robotics and automation, pages 2785–2790.
WHO (2019). Global action plan on the public health response to dementia 2017–2025. https://www.who.int/mentalhealth/neurology/dementia/guidelinesriskreduction/en/ (Acesso em 07/12/2020).
Wieringa, R. J. (2014). Design science methodology for information systems and software engineering. Springer.
Bandura, A. (1977). Self-efcacy: toward a unifying theory of behavioral change. volume 84, page 191. American Psychological Association.
Bickmore, T. W., Caruso, L., Clough-Gorr, K., and Heeren, T. (2005). ‘it’s just like you talk to a friend’relational agents for older adults. volume 17, pages 711–735. OUP.
Bott, N., Wexler, S., Drury, L., Pollak, C., Wang, V., Scher, K., and Narducci, S. (2019). A protocol-driven, bedside digital conversational agent to support nurse teams and mitigate risks of hospitalization in older adults: Case control pre-post study. volume 21, page e13440. JMIR Publications Inc., Toronto, Canada.
Constantin, A., Lai, C., Farrow, E., Alex, B., Pel-Littel, R., Nap, H. H., and Jeuring, J. (2019). ”why is the doctor a man”reactions of older adults to a virtual training doctor. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, pages 1–6.
De Carolis, B., Ferilli, S., and Palestra, G. (2017). Simulating empathic behavior in a social assistive robot. volume 76, pages 5073–5094. Springer.
El Kamali, M., Angelini, L., Caon, M., Andreoni, G., Khaled, O. A., and Mugellini, E. (2018). Towards the nestore e-coach: a tangible and embodied conversational agent for older adults. In Proceedings of the 2018 ACM International Joint Conference and 2018 International Symposium on Pervasive and Ubiquitous Computing and Wearable Computers, pages 1656–1663.
Fasola, J. and Mataric, M. J. (2012). Using socially assistive human–robot interaction to motivate physical exercise for older adults. volume 100, pages 2512–2526. IEEE.
Fielding, B., Kinghorn, P., Mistry, K., and Zhang, L. (2016). An enhanced intelligent agent with image description generation. In International Conference on Intelligent Virtual Agents, pages 110–119.
Griol, D. and Callejas, Z. (2016). Mobile conversational agents for context-aware care applications. volume 8, pages 336–356. Springer.
Griol, D. and Molina, J. M. (2015). An ambient assisted living mobile application for helping people with alzheimer. In International conference on practical applications of agents and multi-agent systems, pages 3–14.
Khosravi, P., Rezvani, A., and Wiewiora, A. (2016). The impact of technology on older adults’ social isolation. volume 63, pages 594 – 603.
Kidd, C. D., Taggart, W., and Turkle, S. (2006). A sociable robot to encourage social interaction among the elderly. In Proceedings 2006 IEEE International Conference on Robotics and Automation, 2006. ICRA 2006., pages 3972–3976.
Kocaballi, A. B., Berkovsky, S., Quiroz, J. C., Laranjo, L., Tong, H. L., Rezazadegan, D., Briatore, A., and Coiera, E. (2019). The personalization of conversational agents in health care: Systematic review. volume 21, page e15360.
Kopp, S., Brandt, M., Buschmeier, H., Cyra, K., Freigang, F., Krämer, N., Kummert, F., Opfermann, C., Pitsch, K., Schillingmann, L., et al. (2018). Conversational assistants for elderly users–the importance of socially cooperative dialogue. In Proceedings of the AAMAS Workshop on Intelligent Conversation Agents in Home and Geriatric Care Applications co-located with the Federated AI Meeting, volume 2338.
Lee, M. C., Yeh, S. C., Chiu, S. Y., and Chang, J. W. (2017). A deep convolutional neural In Proceedings of the 8th ACM on network based virtual elderly companion agent. Multimedia Systems Conference, pages 235–238.
Lewis, L., Metzler, T., and Cook, L. (2016). Results of a pilot study with a robot instructor for group exercise at a senior living community. In International Conference on Practical Applications of Agents and Multi-Agent Systems, pages 3–14.
McGlynn, S. A., Kemple, S., Mitzner, T. L., King, C.-H. A., and Rogers, W. A. (2017). Understanding the potential of paro for healthy older adults. volume 100, pages 33–47. Elsevier.
Miura, C., Maeda, H., Saiki, S., Nakamura, M., and Yasuda, K. (2019). Prototyping and preliminary evaluation of mind monitoring service for elderly people at home. In Proceedings of the 21st International Conference on Information Integration and Web-based Applications & Services, pages 437–443.
Montenegro, J. M. F. and Argyriou, V. (2017a). Cognitive evaluation for the diagnosis of alzheimer’s disease based on turing test and virtual environments. volume 173, pages 42–51. Elsevier.
Montenegro, J. M. F. and Argyriou, V. (2017b). Cognitive evaluation for the diagnosis of alzheimer’s disease based on turing test and virtual environments. volume 173, pages 42–51. Elsevier.
Mostajeran, F., Steinicke, F., Ariza Nunez, O. J., Gatsios, D., and Fotiadis, D. (2020). Augmented reality for older adults: Exploring acceptability of virtual coaches for home-based balance training in an aging population. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, pages 1–12.
Oi, F., Kurillo, G., Obdrzálek, S., Bajcsy, R., Jimison, H. B., and Pavel, M. (2015). Design and evaluation of an interactive exercise coaching system for older adults: lessons learned. volume 20, pages 201–212. IEEE.
Pereira, J. and Daz (2019). Using health chatbots for behavior change: A mapping study,. volume 43.
Pimentel, M., Filippo, D., and Santos, T. M. (2020). Design science research: pesquisa cientíca atrelada ao design de artefatos. volume 3, pages 37–61.
Salichs, M. A., Encinar, I. P., Salichs, E., Castro-González, íA., and Malfaz, M. (2016). Study of scenarios and technical requirements of a social assistive robot for alzheimer’s disease patients and their caregivers. volume 8, pages 85–102. Springer.
Sanders, J. and Martin-Hammond, A. (2019). Exploring autonomy in the design of an intelligent health assistant for older adults. In Proceedings of the 24th International Conference on Intelligent User Interfaces: Companion, pages 95–96.
Tsai, Y.-T. and Lin, W.-A. (2018a). Design of an intelligent cognition assistant for people In 2018 IEEE 20th International Conference on High with cognitive impairment. Performance Computing and Communications; IEEE 16th International Conference on Smart City; IEEE 4th International Conference on Data Science and Systems (HPCC/SmartCity/DSS), pages 1207–1212.
Tsai, Y.-T. and Lin, W.-A. (2018b). Design of an intelligent cognition assistant for people In 2018 IEEE 20th International Conference on High with cognitive impairment. Performance Computing and Communications; IEEE 16th International Conference on Smart City; IEEE 4th International Conference on Data Science and Systems (HPCC/SmartCity/DSS), pages 1207–1212.
Wada, K., Shibata, T., Saito, T., Sakamoto, K., and Tanie, K. (2005). Psychological and social effects of one year robot assisted activity on elderly people at a health service In Proceedings of the 2005 IEEE international conference on facility for the aged. robotics and automation, pages 2785–2790.
WHO (2019). Global action plan on the public health response to dementia 2017–2025. https://www.who.int/mentalhealth/neurology/dementia/guidelinesriskreduction/en/ (Acesso em 07/12/2020).
Wieringa, R. J. (2014). Design science methodology for information systems and software engineering. Springer.
Publicado
12/04/2021
Como Citar
PINTO, Noemi da Paixão; GARCIA, Ana Cristina Bicharra.
Uso de Chatbots Personalizados para Monitoração do Desaprendizado e Esquecimento de Idosos. In: DESENHO DE PESQUISA - SIMPÓSIO BRASILEIRO DE SISTEMAS COLABORATIVOS (SBSC), 16. , 2021, Evento Online.
Anais [...].
Porto Alegre: Sociedade Brasileira de Computação,
2021
.
p. 42-47.
DOI: https://doi.org/10.5753/sbsc_estendido.2021.16034.
